Sara James
Lakewood,CO
Summary
Accomplished in quadriplegia patient care and vital signs monitoring, I enhanced patient satisfaction and independence through compassionate support and efficient health monitoring. Skilled in both hard (basic life support) and soft (empathy) skills, I also have proven leadership skills and have led teams to improve client intake processes.
Detail-oriented Certified Nursing Assistant with successful quadriplegic healthcare experience. I am personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Penny Landau
06.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Admissions/Intake Supervisor
Jefferson Center for Mental Health
02.2020 - 04.2024
- Managed a team of 7 intake coordinators.
- Conducted regular meetings with the intake team to discuss performance metrics, identify areas for improvement, and develop action plans accordingly.
- Maintained a high level of client satisfaction by addressing concerns promptly and professionally.
- Reduced wait times for clients through effective scheduling and staff allocation strategies.
- Developed strong relationships with community organizations, increasing referral sources for new clients.
- Led a team of intake specialists, providing guidance, support, and feedback on their work performance.
- Prioritized high-risk cases by assessing client needs accurately during the intake process, allocating appropriate resources accordingly.
- Spearheaded the development of new client intake forms, ensuring all necessary information was gathered effectively and efficiently during the initial contact.
- Served as a liaison between clients and service providers, facilitating communication and collaboration to ensure seamless care coordination.
Home Health Aide for Quadriplegic
Brandon Coats
09.2017 - 11.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
CNA - Healthcare
South Denver School of Nursing Arts
Denver, CO05.2024
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Patient Transfers
Certification
CNA
CPR
Basic Life Support
Timeline
CNA
Penny Landau
06.2024 - Current
Admissions/Intake Supervisor
Jefferson Center for Mental Health
02.2020 - 04.2024
Home Health Aide for Quadriplegic
Brandon Coats
09.2017 - 11.2022
CNA - Healthcare
South Denver School of Nursing Arts