Sara Keim
Canton,OH
Summary
I have 20 years of experience in the hospitality and customer service industry, with a proven talent for planning rewarding customer experiences and coordinating high-touch events. My experience as a former resident of Saint Thomas (USVI) has broadened my ability to serve people from different cultures. I would love to use my communication, interpersonal, and leadership skills, creativity, and entertaining personality in a challenging position that would add value to my employer.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Event Administrator
91 Restaurant Group (Upscale Dining/3 Brands)
Canton, OH
03.2022 - Current
- Produced $650k of revenue in 2023 from events
- Assisted over 1k guests with events in 2023
- Manages $4k weekly in ordering correct amount of liquor/beer/wine
- Closes establishment, works with deposits and safe
- Manages team and selection of personalities for best fit and work ethic for each event
- Strategizes matching customer expectations, kitchen and pricing so event runs seamlessly
- In charge of event logistics from start to finish as well as serving and bartending, when necessary
Server/Bartender
91 Restaurant Group
Canton, OH
06.2010 - Current
- Received Bar Safety Certification - San Antonio, TX 2014
- Displayed impeccable server skills in terms of time management, upsell, menu knowledge and enthusiasm
- Excelled in pairing drinks with food as well as alcohol knowledge
Administrator
Total Living Center (Ministry for the Needy)
Canton, OH
02.2016 - 02.2017
- Helped coordinate the feeding of 1,050 people weekly
- Managed volunteers from cooks, chiropractors, hair dressers to the contractors who helped service the TLC building
- Responsible for tours and handled donations
- Attended weekly Chamber of Commerce meetings to increase community and business connection to TLC
Sales Associate
Dillards Department Store
Canton, OH
01.2014 - 01.2015
- Worked in make-up/skin care division
- Compiled extensive knowledge with brands such as Shiseido, Christian Dior, Lancôme & Estée Lauder
- Consistently met daily sales goals while garnering repeat customers
- Traveled to attend seminars for the company
Education
High School Diploma -
Massillon Washington
Massillon, OH05-2004
Skills
- Personal & Corporate Event Planning
- Customer Connection
- Discerning Palate: Food/Drinks/Pairings
- Budget, Scheduling & Time Management
- Money Management
- Talent Handling Personalities
- Get-Things-Done Leadership Style
- Cool Under Pressure
- Lively Personality
Accomplishments
- National speech competitor
- Assisted with coaching students in the 2 years that followed graduation.
- Four years training in Brazilian Jiu-Jitsu / 5 years in CrossFit
- Two years of meditation training
- Familiar with Social media platforms such as Instagram and Facebook
Timeline
Event Administrator
91 Restaurant Group (Upscale Dining/3 Brands)
03.2022 - Current
Administrator
Total Living Center (Ministry for the Needy)
02.2016 - 02.2017
Sales Associate
Dillards Department Store
01.2014 - 01.2015
Server/Bartender
91 Restaurant Group
06.2010 - Current
- Bar safety certification in San Antonio Texas -2014
High School Diploma -
Massillon Washington
Certification
Introduction to Microsoft word certificate. Provided upon request.
References
Dr. Jim Powell- Doctor of chiropractic medicine -Powell Chiropractic
Linda Sigler-Realtor- Keller Williams Legacy group
Eden Koz- Mental health specialist- Just Be LLC
(Contact information for references to be provided upon request)
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