Sara Le
Summary
As an accomplished Project Manager and Program Lead, I have a proven track record of delivering successful data center and IT infrastructure projects on time and within budget. I thrive in fast-paced environments and am always looking for creative solutions to new challenges. My ability to adapt quickly to changing customer needs allows me to maintain high levels of customer satisfaction.
My experience and expertise have provided me with the ability to exhibit strong leadership, good judgement, and efficiency in all aspects of my work. I am excited to apply my skills and knowledge to new projects and challenges, and to deliver successful outcomes that exceed expectations.
Overview
9
9
years of professional experience
Work History
Project Manager
AVI-SPL
08.2023 - Current
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Service Delivery Manager
New Era Technology
04.2023 - 08.2023
- Established policies and strategies for resource allocation and infrastructure while managing service delivery expectations.
- Collaborated with internal executives to discuss and understand process pain points to deliver new projects with higher margins.
- Recommended methods, technologies, process changes and training to internal teams to improve business opportunities and revenue potential.
- Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
Program Lead
New Era Technology
04.2020 - 04.2023
- Led two of our top ten customers for the company to positive revenue quarters three years in a row. Growth year over year has continued to rise through cost saving measures and positive customer engagement.
- Improved internal project implementation by identifying risk and individual skill sets and applying those in an agile project management style across multiple customers. This has led to more efficiency with the team and an overall reduction in this needed resources
- Conducted quarterly reviews with our top vendors to learn about productivity oversights to better quote and deliver projects for our customers.
- Successfully led a highly collaborative and cohesive team of 14 director reports, fostering a positive and growth-oriented environment within the team.
Project Manager
Comm-works LLC
10.2018 - 04.2020
- Managed multiple large scale low voltage infrastructure projects simultaneously and was able to stay in budget and on time to meet the customer's expectations
- Demonstrated exemplary project leadership by overseeing project timelines and efficiently managing day-to-day vendor dispatches for concurrent projects.
- Built and established strong partnerships with vendors and contractors. This led to efficiency with the large projects and an overall cost reduction.
- Implemented a comprehensive system of checks and balances to optimize cost-saving measures throughout project lifecycles, resulting in consistently favorable profit margins.
Project Manager
W-tec AG
07.2017 - 10.2018
- Effectively orchestrated and executed concurrent data center projects across EMEA region for diverse clientele, seamlessly coordinating with multiple vendors to deliver exceptional results.
- Delivered first company project in the middle east on time and within budget
- Partnered with suppliers to gain efficiencies in material delivery and storage needs internally and globally
- Maintained customer relationships through effective communication and positive engagement
Project Coordinator
W-tec AG
04.2016 - 07.2017
- Created and maintained Project Plans (budget, resources, material) for individual projects for large customers
- Reduced time commitment for the department for travel organization for ongoing and upcoming projects
- Maintained customer relations by providing organized and detailed documents for project delivery
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Service Agent
FraCares
03.2015 - 04.2016
- Oversaw and assisted airport with boarding and de-boarding procedures
- Managed communication between airlines and various airport departments
- Created schedules for deployment to gates for passenger pick up
Education
Bachelor of Arts - Anthropology
North Dakota State University
Fargo, ND05.2012
Skills
- Project Management
- Stakeholder Management
- Revenue Forecasting
- Leadership
- Communication
- Risk Management
Timeline
Project Manager
AVI-SPL
08.2023 - Current
Service Delivery Manager
New Era Technology
04.2023 - 08.2023
Program Lead
New Era Technology
04.2020 - 04.2023
Project Manager
Comm-works LLC
10.2018 - 04.2020
Project Manager
W-tec AG
07.2017 - 10.2018
Project Coordinator
W-tec AG
04.2016 - 07.2017
Service Agent
FraCares
03.2015 - 04.2016
Bachelor of Arts - Anthropology
North Dakota State University
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