Sara Leon
Dundalk
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
8
8
years of professional experience
Work History
Associate
Dominos Pizza
Baltimore, MD
04.2022 - Current
- Assisted customers with order placement in person and via phone. Prepared food items to completion. Maintained cleanliness of store environment. Organized and stored supplies efficiently. Delivered food to customers' homes. Operated cash register and managed till operations.
Optical Technician
Visionworks
Bel Air, MD
09.2023 - 05.2024
- Oversaw patient screening processes before optometrist appointments to enhance operational efficiency. Administered non-contact tonometry, keratometry, and optical coherence tonometry to assess patient eye health. Managed lens and contact sales, including precise measurements and inventory management for lenses and frames.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Receiving Associates
Redners Warehouse Markets
Dundalk, MD
08.2018 - 02.2021
- Assisted in various departments to support career advancement within the company. Served customers in the deli by slicing meats and cheeses while maintaining cleanliness of workstations. Prepared party platters in the kitchen for special events. Collaborated with vendors in the receiving department to verify receipts and manage inventory accuracy. Entered daily intake data into the system and reported sales figures to the store manager. Operated as a cashier, efficiently bagging groceries and processing transactions.
- Developed and implemented strategies to enhance customer satisfaction and retention rates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelors - Business and Administration
Strayer University
Whitemarsh, MD06.2025
Skills
- Effective time management
- Leadership in teams
- Data-driven insights
- Proficient in Microsoft Office
- Organizational strategy
- Effective communication
- Computer skills
- Workplace safety
- Decision-making
- Sales techniques
- POS system operation
Awards
Presidents List 2022-2024 (GPA over 3.5)
Career Overview
While completing my degree, I held a mix of part-time and full-time roles, with brief breaks dedicated to school. This path helped me build a diverse skill set, strong work ethic, and the ability to quickly adapt to new environments.
Timeline
Optical Technician
Visionworks
09.2023 - 05.2024
Associate
Dominos Pizza
04.2022 - Current
Receiving Associates
Redners Warehouse Markets
08.2018 - 02.2021
Bachelors - Business and Administration
Strayer University