Sara Lipson
Decatur, IL,IL
Summary
Dynamic General Manager with a proven track record at McDonald’s, excelling in operations management and team leadership. Enhanced customer satisfaction through innovative training programs and effective conflict resolution. Cultivated strong relationships with stakeholders, driving sales growth and optimizing inventory control to reduce waste. A dedicated leader committed to fostering a high-performance culture. Won outstanding General Manager award of 500 managers. Took Water St McDonald’s from 4.3 million (2024) to 5 million (2025) dollar store.
Overview
15
15
years of professional experience
Work History
General Manager
McDonald’s
Decatur,IL
04.2011 - Current
- Oversaw daily operations to ensure efficiency and compliance with company standards
- Developed and implemented training programs for staff to enhance service quality
- Managed inventory control processes to optimize stock levels and reduce waste
- Coordinated schedules and workloads to maximize team productivity and performance
- Analyzed sales data to identify trends and strategize promotional initiatives
- Led team meetings to communicate goals, provide feedback, and drive engagement
- Fostered a positive work environment through effective conflict resolution and team-building activities
- Enhanced customer satisfaction by implementing feedback mechanisms and service improvements
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
No Degree - Nursing
Ivy Tech Community College
Evansville INSkills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Training and development
Motivation
Schedule management
Labor cost controls
Workflow planning
Performance evaluations
Team oversight
Timeline
General Manager
McDonald’s
04.2011 - Current
No Degree - Nursing
Ivy Tech Community College