Dependable and personable professional committed to providing outstanding customer service. Works well with others, and is eager to contribute to the H-E-B team through a positive attitude and strong work ethic.
Overview
20
20
years of professional experience
Work History
Machine Operator
Vibrant Works
11.2023 - 01.2026
Operated and maintained production machinery to ensure efficient and accurate processing.
Loaded, aligned, and fed materials into semi-automated and automated machines.
Monitored machine performance and performed basic troubleshooting to maintain workflow.
Conducted quality inspections and removed or corrected defective products.
Counted and verified processed items to ensure accuracy and project completion.
Prepared, folded, and packaged finished products for distribution.
Cross-trained on multiple machines and production processes.
Assisted material handlers and team members to meet production goals.
Supported multiple departments and special projects as needed.
Maintained a clean, safe, and organized work area by disposing of leftover materials and debris.
Customer Service Representative
Quantum Marketing
08.2013 - 12.2013
Conducted outbound calls to timeshare owners to schedule appointments for informational presentations.
Confirmed appointments, maintained accurate customer records, and provided professional customer service over the phone.
Customer Service Representative
Expert Tech
11.2009 - 03.2010
Conducted outbound and cold calls to homeowners to generate new business and schedule HVAC service appointments.
Scheduled air conditioning and heating service appointments while providing professional, friendly customer service.
Radio Station Intern
Radio Disney
08.2005 - 02.2006
Answered and directed incoming phone calls.
Assisted the Promotions Department with events, interacting with listeners and distributing promotional materials.
Supported audio production by assisting with sound board operations and other studio tasks.
Provided administrative and operational support for day-to-day station activities.
Education
Completed 30 Credits Toward An Associate Degree - Radio-TV-Film
San Antonio College
San Antonio, TX
2008
High School Diploma -
Somerset High School
San Antonio, TX
05.2002
Skills
Customer Service
Friendly & Personable
Strong Communication
Team Collaboration
Dependable & Reliable
Strong Work Ethic
Eager to Learn
Positive Attitude
Adaptability
Attention to Detail
Timeline
Machine Operator
Vibrant Works
11.2023 - 01.2026
Customer Service Representative
Quantum Marketing
08.2013 - 12.2013
Customer Service Representative
Expert Tech
11.2009 - 03.2010
Radio Station Intern
Radio Disney
08.2005 - 02.2006
Completed 30 Credits Toward An Associate Degree - Radio-TV-Film