Sara Lopez
Manchaca,TX
Summary
Highly-driven client relationship manager with strong background in meeting customer service, sales and business development objectives. Astute professional versed in assessments, procedures and regulatory guidelines. Demonstrated team player and contributor facilitating achievement of corporate goals, client satisfaction and effective sales process management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Relationship Manager
West Lynn Vet Clinic
Austin, TX
02.2023 - Current
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Maintained accurate records of client interactions and transactions.
- Organized promotional events to introduce new products or services to existing clients.
- Participated in training sessions with staff members on topics related to client relationship management.
Server Manager
Angry Cactus
San Angelo, TX
01.2021 - 12.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Vet Technician Assistant
Bee Cave Veterinary Clinic
Austin, TX
01.2018 - 04.2019
- Provided support for surgeries, including prepping the animal and surgical area.
- Performed laboratory tests such as urinalysis, fecal analysis, and blood work.
- Observed patient behavior and reported any changes to the veterinarian on duty.
- Ensured proper handling of animals when transferring them from cages to examination tables or other areas within the clinic.
Education
Bachelor of Science - Animal Science
Angelo State University
San Angelo, TX05-2022
High School Diploma -
James Bowie High School
Austin, TX06-2018
Skills
- Schedule Management
- Opportunities Identification
- Training and mentoring
- Client Needs Assessment
- Salesforce
- Presentation Development
- Workforce Management
- Attention to Detail
- Relationship Building
- Recordkeeping
Certification
- CVA Certified
Timeline
Client Relationship Manager
West Lynn Vet Clinic
02.2023 - Current
Server Manager
Angry Cactus
01.2021 - 12.2022
Vet Technician Assistant
Bee Cave Veterinary Clinic
01.2018 - 04.2019
- CVA Certified
Bachelor of Science - Animal Science
Angelo State University
High School Diploma -
James Bowie High School
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