Sara Mathew
Garland
Summary
Dynamic sales consultant with a strong background in customer relations and account management. Skilled in analyzing customer needs and delivering tailored solutions to drive sales growth and improve service delivery. Committed to fostering lasting client relationships.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
Serco
Dallas
04.2008 - 12.2010
- Entered data from various sources into computer systems with high accuracy and efficiency.
- Maintained organized records for swift retrieval and reference.
- Verified information across databases for accuracy and consistency.
- Assisted team members with data entry and troubleshooting to enhance productivity.
- Collaborated with departments to ensure prompt processing of data.
- Ensured completeness and accuracy of data entries in the database system.
- Streamlined data entry processes by utilizing efficient methods for handling paper documents and emails.
Sales Consultant
Verizon
Dallas
11.1996 - 06.2007
- Increased revenue by upselling and closing sales based on client needs.
- Developed and maintained client relationships, resulting in increased sales revenue.
- Consulted with customers to identify needs and recommend tailored product solutions, enhancing customer satisfaction.
- Analyzed customer preferences to recommend appropriate products effectively.
- Managed customer accounts, delivering ongoing support for product inquiries to foster loyalty and retention.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Demonstrated new technologies to enhance customer understanding of services.
- Provided comprehensive product information, including features, prices, and availability, to facilitate informed purchasing decisions.
Education
Bachelor of Arts - Psychology
University of North Texas
Denton, TX12-1994
Skills
- Data entry and verification
- Database management
- Document organization
- Data analysis
- Process optimization
- Attention to detail
- Customer relations
- Effective communication
- Problem solving
- Time management
- Active listening
- Conflict resolution
Accomplishments
- Top Performer Award from 1996-2005
Timeline
Data Entry Clerk
Serco
04.2008 - 12.2010
Sales Consultant
Verizon
11.1996 - 06.2007
Bachelor of Arts - Psychology
University of North Texas