Detail-oriented administrative professional skilled in customer service, documentation, and office organization. Proven ability to streamline processes, enhance communication, and foster positive workplace relationships.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Dicks Sporting Goods
Jeffersonville, IN
11.2018 - Current
Managed inventory tracking using internal systems to ensure product availability and timely replenishment.
Streamlined office procedures, resulting in improved workflow and communication among departments.
Developed training materials for new hires, fostering quicker onboarding and integration into the team.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Ship From Store
Target
Clarksville, IN
10.2017 - 11.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Demonstrated strong organizational and time management skills while managing multiple projects.
Inventory Specialist
Toys R Us
Clarksville, In
10.2014 - 10.2017
Coordinated regular cycle counts to maintain accurate inventory records and reduce discrepancies.
Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Implemented returns processing system that expedited restocking of returned goods and minimized losses.
Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.