Sara Montiel
Kearny,NJ
Summary
Committed and motivated individual with exceptional customer service and decision-making skills. Strong work ethic, professional with great initiative. Proficient at quickly learning and adopting new procedures and taking ownership of projects.
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Adoption Clerk
Essex County Surrogate's Court
- Assist and respond to phone and face-to-face inquiries from attorneys, judicial and law enforcement officers, and the general public. - Prepare, review, and process legal documents, correspondence, motions, and orders. - Complete court-related forms such as adoptions petitions. - Document name changes, adoption records, and more. - Collect fees. - Prepare the dockets or lists of scheduled cases. - File documents physically or electronically.
Guest Experience Leadership Part Time
Bloomingdale's
2022.01 - Current
- Interact in the moment with the customer, proactively anticipating their needs and creating opportunities to elevate the experience with the goal of creating the best possible customer experience and maximizing sales -Highly interactive with both associates and customers, the GEL moves through the store constantly during the shift to gain total oversight of the selling environment, resolving spontaneous customer issues and adjusting resources to drive sales and service -The GEL must be able to intercede, handle tough issues, make decisions, and quickly establish rapport with customers. -The GEL reports to the General Manager -Acts as a Role Model of Service -Leads the fulfillment strategy throughout the shift -Responsible in conjunction with the Business Managers for assuring the proper maintenance, fill in and recovery of the selling floor at the end of the night is to standard -Identifies issues in fitting rooms (cleanliness, lack of attention to customers) and partners with the Business Managers to address/resolve -Committed to a culture of Collaboration and continuous learning
Probate Clerk
Essex County Surrogate's Court
2019.01 - Current
- Validate Wills appointing executors - Prepare all paperwork for the executors. - If the requirements to probate a Will has not been made, prepare a certificate for doubt and difficulties - If there is no Will, we appoint and administrator or next of kin if the estate does not exceed the $20,000. - If there is no Will and there is a Surviving Spouse, the Spouse will take care of the estate with an affidavit of Surviving Spouse not to exceed $50,000 if the estate exceeds the Spouse will be the administrator. - Answered mail, email, makes telephone calls, consults with attorneys regarding matters pending or to be presented to court, attends to requests for immediate service and personally expedites case to obtain Surrogate's certificates requested. - Prepares commissions for depositions for out-of-state or county fiduciaries and/or witnesses.
- Adult Guardianship filing assign a docket number to then transfer over to chambers to have the law clerk assign a hearing date. After hearing date the court appointed guardians qualify with the surrogate court.
Shop Manager
Hobbs London
2018.01 - 2019.01
- Maximize and achieve concession goals, provide an exceptional shopping experience for the customer and manage the store in accordance to Hobbs visual and operational standards
- Recruit, manage and lead a team, create in-store events and oversee all operational tasks.
Shop Supervisor
Hobbs London
2017.01 - 2018.01
- Serve as a role model by actively participating in clientling, add-on selling and networking
- Create a repeat customer base through active client outreach, building and maintaining relationships
- Coaches and supports their team on product knowledge and the collection so that they can effectively meet and exceed the customers' needs
- Proactively developing new business initiatives and events through networking and marketing tools.
Sales Advisor
Hobbs London
2016.01 - 2017.01
- Maximize and achieve concession goals, provide an exceptional shopping experience for the customer and manage the store in accordance to Hobbs visual and operational standards.
Office Assistant
Narciso's Printing
2015.01 - 2016.01
- Courteously greet customers and efficiently process transactions within busy fast peace environment
- Responsible for organizing and filing office documents for current customers
- Create Shipping labels and schedule daily pickups
- Perform maintenance schedule procurement management
- Responsible for client relations
- Design, Advertise.
Office Assistant
Essex County College
2010.01 - 2015.01
- Answer multi-line phone service, forwarding calls to appropriate staff or recording messages in a confidential manner
- Explained departmental programs offered to students and the greater Newark community
- Responsible for organizing and filing office documents
- E.O.F
- WORK STUDY STUDENT EMPLOYEE
- Assisted students with completing online FAFSA forms, registered for classes, selective service documents etc
- Provided efficient, courteous responses to customer inquiries or concerns
- Monitored the front desk and accomplished general office tasks such as filing, copying, faxing.
Education
Masters Public Administration -
Rutgers University
Newark, NJ12.2023
Bachelor Fine Arts-Graphic Design -
Rutgers University
Newark, NJ05.2016
Associate's - New Media Technology -
Essex County College
Newark, NJ05.2012
Skills
- Excellent team building and organizational skills.
- Flexible and versatile.
- Poised and competent with demonstrated ability to easily transcend cultural differences; thrive in deadline-driven environments.
- Ability to work well with others embracing diversity and inclusion.
- Bilingual Fluent in English and Spanish.
- Design
- Adobe Illustrator
- Photoshop
- Corel Draw 7
- Dreamweaver
- MS Word
- MS Excel
- MS Power Point
Certification
Notary, New Jersey, Essex County, 5000137
Typing Speed
60 WPM
Awards
Dean's List Tau Sigma Academic Honor Society State of New jersey Office of the Secretary of Higher Education EOF Academic Achievement Award The State of New Jersey Office of the Governor Academic Achievement Award
Languages
Spanish
Full Professional
Timeline
Guest Experience Leadership Part Time
Bloomingdale's
2022.01 - Current
Probate Clerk
Essex County Surrogate's Court
2019.01 - Current
Shop Manager
Hobbs London
2018.01 - 2019.01
Shop Supervisor
Hobbs London
2017.01 - 2018.01
Sales Advisor
Hobbs London
2016.01 - 2017.01
Office Assistant
Narciso's Printing
2015.01 - 2016.01
Office Assistant
Essex County College
2010.01 - 2015.01
Adoption Clerk
Essex County Surrogate's Court
Masters Public Administration -
Rutgers University
Bachelor Fine Arts-Graphic Design -
Rutgers University
Associate's - New Media Technology -
Essex County College
Notary, New Jersey, Essex County, 5000137
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