Sara Morales
Los Angeles,CA
Summary
Proven professional with extensive experience at Universal Studios Hollywood, adept in operational equipment and risk assessment monitoring. Excelled in enhancing customer relations through effective team collaboration and critical thinking. Demonstrated exceptional organizational skills and a detail-oriented approach, significantly improving safety and operational efficiency. Along with experience in academic research, group projects, and time management. Utilizes research skills to gather and analyze data effectively, contributing to informed decision-making. Knowledge of collaboration techniques ensures successful teamwork and project completion.
Overview
3
3
years of professional experience
Work History
Ride Operator
Universal Studios Hollywood
07.2022 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
Fire Watcher
Universal Studios Hollywood
09.2023 - 10.2023
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
- Maintained accurate records, documenting observations and actions taken during each shift.
- Prevented fire-related incidents by consistently adhering to established protocols and guidelines.
House Monitor
Universal Studios Hollywood
09.2022 - 10.2023
- Occurring during the Halloween Horror Nights seasons of 2022 and 23.
- Responsibilities include monitoring 30-40 surveillance feeds from several houses and reporting incidents to the supervisory team.
- Evaluating footage occurrences, document each alarm with a description and location.
- Ensuring proper guest and team member behavior.
- Working alongside security personnel, operations teams, scare actors, and supervisors.
- Ensuring team rotation in defined lot zones.
Education
No Degree - Architecture
El Camino College
Torrance, CAArchitecture
Woodbury University
Burbank, CA06-2028
Skills
- Customer Relations
- Operational Equipment Management
- Risk Assessment Monitoring
- Effective Team Collaboration
- Effective Time Management
- Detail-Oriented Approach
- Critical Thinking Skills
- Effective Multitasking
- Excellent communication
- Organizational skills
Timeline
Fire Watcher
Universal Studios Hollywood
09.2023 - 10.2023
House Monitor
Universal Studios Hollywood
09.2022 - 10.2023
Ride Operator
Universal Studios Hollywood
07.2022 - Current
No Degree - Architecture
El Camino College
Architecture
Woodbury University
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