Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sara Moran

Cold Brook

Summary

Compassionate telephonic nurse case manager with diverse experience in chronic disease management, patient education and health promotion. Strong skills include in-depth knowledge of medical terminologies, ability to work under pressure and proficiency in managing high-volume caseloads while maintaining high standards of care. Experience has led to improved health outcomes for patients through personalized care plans and effective collaboration with healthcare providers.

Overview

10
10
years of professional experience

Work History

Telephonic Nurse Case Manager

Excellus BCBS
Utica/Remote
09.2021 - Current
  • Engage and assist Medicare members by conducting telephonic health assessments to identify health barriers, providing resources, and education to achieve health goals and improve outcomes.
  • Maintain > 90% annual average on patient satisfaction surveys and monthly assessment audits.
  • Coordinated services between primary care physician, specialists, and community resources.

Outpatient Surgery Registered Nurse

OMNI Surgery Center
New Hartford
07.2018 - 07.2021
  • Assessed patient's pre-operative health, reviewed medical history and documented vital signs.
  • Provided patient and family education regarding the surgical procedure, post-operative care and potential risks and complications.

RN Supervisor

Masonic Care Community of New York
Utica
02.2017 - 05.2021
  • Assisted with onboarding of new nurses by providing orientation materials and training sessions.
  • Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.

School Nurse

West Canada Valley & Central Valley Academy
Herkimer County
09.2018 - 07.2020
  • Conducted screenings for vision, hearing, growth, and physical development.
  • Developed and implemented new concussion protocol for high-school students
  • Monitored immunization requirements for all enrolled students.

ICU Nurse

MVHS
Utica
08.2017 - 08.2018
  • Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
  • Participated in clinical rounds with physicians, offering insights from nursing perspective to inform patient care decisions.

Medical Surgical Nurse

Mohawk Valley Health System
Utica
03.2016 - 02.2017
  • Continued developing nursing skills along with time management, communication, and documentation.

Medical Surgical Registered Nurse

SUNY Upstate Medical University
Syracuse
07.2015 - 03.2016
  • Managed multiple tasks simultaneously while maintaining focus on quality patient care.
  • Monitored vital signs, administered intravenous fluids, medications, blood transfusions and other treatments according to physician orders.

Education

Associate of Science - Nursing

State University of New York
Morrisville, NY
06-2015

Bachelor of Science - Business Management

SUNY Institute of Technology
Utica, NY
12-2003

Skills

  • Patient assessment
  • Care coordination
  • Medical documentation
  • Resource management
  • Interdisciplinary collaboration

Accomplishments

  • Developed and implemented updated Concussion Protocol for middle and high school students
  • Completed Dale Carnegie Course for continued development of communication skills
  • Participating in Fall Prevention Workgroup among Medicare population that has improved patient outcomes by lowering IP readmissions for repeated falls

Timeline

Telephonic Nurse Case Manager

Excellus BCBS
09.2021 - Current

School Nurse

West Canada Valley & Central Valley Academy
09.2018 - 07.2020

Outpatient Surgery Registered Nurse

OMNI Surgery Center
07.2018 - 07.2021

ICU Nurse

MVHS
08.2017 - 08.2018

RN Supervisor

Masonic Care Community of New York
02.2017 - 05.2021

Medical Surgical Nurse

Mohawk Valley Health System
03.2016 - 02.2017

Medical Surgical Registered Nurse

SUNY Upstate Medical University
07.2015 - 03.2016

Associate of Science - Nursing

State University of New York

Bachelor of Science - Business Management

SUNY Institute of Technology
Sara Moran