SARA NASHED
Summary
Team lead dedicated to driving business success through outstanding management, leadership, and reporting capabilities. Excels in time management, problem-solving, and effective communication, consistently inspiring team members to achieve and surpass performance goals. Committed to fostering a cooperative environment and promoting continuous improvement within the team.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Gaylord Opryland
Nashville, TN
11.2024 - 01.2025
- Assisted guests with check-ins and check-outs in a timely manner.
- Resolved customer disputes in a professional manner while maintaining positive relationships.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
RETAIL BANKER
Fort Sill National Bank
Antioch
01.2023 - Current
- Managed customer accounts, processed transactions, and promoted banking products, driving customer satisfaction and retention rates
- Ensured accuracy in cash handling and paperwork, maintaining meticulous records and adhering to strict compliance standards
- Worked closely with team members to resolve complex customer issues, fostering a positive banking environment and building long-term relationships
- Identified opportunities to streamline account opening processes, reducing wait times and improving overall customer experience
RETURN AND TRANSFER COORDINATOR
Saks Fifth Avenue
Lavergn, TN
01.2022 - 01.2024
- Streamline return and transfer processes, enhancing operational efficiency
- Implement data-driven strategies, resulting in reduced processing times and improved customer satisfaction
TEAM LEAD
Assurant Mobile warehouse
Lavergne, TN
01.2020 - 01.2021
- Led team in streamlining warehouse operations, enhancing efficiency and reducing processing times
- Implemented robust tracking system for employee productivity
- Fostered a cohesive work environment, ensuring seamless coordination among team members
- Managed resource allocation to optimize daily operations
- Spearhead innovative projects, driving measurable results through creative problem-solving and strategic planning
- Consistently exceed targets, fostering team growth
Education
Bachelor Degree - Business Administration, General Business
Tennessee State University
01.2023
Associate Degree - Business Administration
Motlow State Community College
01.2021
High School -
Antioch High School
05.2019
Skills
- Money Handling
- Problem Solving
- Communication
- Time Management
- Teamwork
- Work Under Pressure
- Proactive
- Check processing
- Workload management
- Time management
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Guest Service Representative
Gaylord Opryland
11.2024 - 01.2025
RETAIL BANKER
Fort Sill National Bank
01.2023 - Current
RETURN AND TRANSFER COORDINATOR
Saks Fifth Avenue
01.2022 - 01.2024
TEAM LEAD
Assurant Mobile warehouse
01.2020 - 01.2021
Bachelor Degree - Business Administration, General Business
Tennessee State University
Associate Degree - Business Administration
Motlow State Community College
High School -
Antioch High School
Similar Profiles
Kynetra JonesKynetra Jones
Front Office Rooms Control at Gaylord Opryland ResortFront Office Rooms Control at Gaylord Opryland Resort
Prakriti MehtaPrakriti Mehta
Guest Service Agent (Trainee) at Gaylord Opryland Resort & Convention CenterGuest Service Agent (Trainee) at Gaylord Opryland Resort & Convention Center
Grayson JunkinGrayson Junkin
Special Events Attendant at Gaylord OprylandSpecial Events Attendant at Gaylord Opryland
BESHOY SAYEDBESHOY SAYED
Banquet Bartender at Gaylord Opryland Resort & Convention CenterBanquet Bartender at Gaylord Opryland Resort & Convention Center
KIMBERLIE HANNAHKIMBERLIE HANNAH
Guest Service Representative/Guest Service Agent at Gun Lake CasinoGuest Service Representative/Guest Service Agent at Gun Lake Casino