Sara Neal
Powell,OH
Summary
Accomplished and energetic professional with 7+ years of experience in payroll processing. Demonstrates exceptional skills in conflict resolution, employee training and process improvement. Passionate about driving operational excellence and fostering a collaborative work environment to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Payroll Specialist
Univar Solutions
Dublin, OH
08.2023 - Current
- Process weekly and bi-weekly payrolls.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Resolved payroll discrepancies quickly and successfully.
- Processed manual checks for employees in accordance with company policies.
Payroll Training Manager/Team Leader
HR Butler
Dublin, OH
02.2022 - Current
- Managed employee performance through disciplining, coaching and counseling
- Leveraged high emotional intelligence and conflict resolution to defuse conflict and address employee relations issues
- Communicated policy updates to department, answered questions and monitored compliance
- Drafted reports to inform senior decision-makers and guide operational strategy
- Implemented incentive programs and process improvements to bolster underperforming areas
- Improved employee skills and increased team value with new training opportunities and empowering leadership
- Directed work of multiple teams and assisted with meeting specific team project goals
- Led training and onboarding programs to assist new hires with meeting targets.
Payroll Specialist
HR Butler
Dublin, OH
03.2017 - Current
- Handled requests from employees to resolve questions and concerns related to bi-weekly payroll
- Verified payroll and processed batches with correct time amounts, 401K contributions, and HSA values
- Used software to process payroll for employees
- Maintained payroll information by accurately collecting, calculating, and entering data
- Trained employees on how to accurately use organization's timekeeping system and avoid payroll delays
- Followed policies, procedures, and reporting processes in maintaining payroll operations
- Compiled accounting reports, statements and summaries covering monthly, quarterly and yearly payroll information
- Created or updated payroll records by entering changes such as exemptions and insurance coverage
- Issued reports by analyzing data and compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
Quality Assurance Team Lead
Market Ready
Hilliard, OH
03.2016 - 03.2017
- Property management for HUD homes
- Taught staff members how to spot quality control issues and prevent future problems
- Completed all required paperwork within anticipated timeframes
- Maintained good working relationship with co-workers and management
- Followed established guidelines and procedures
- Monitored processes and recommended methods for improvement
- Tracked quality control procedures to ensure quality work from our vendors.
Quality Assurance Analyst
A2Z Field Services
Plaincity, OH
08.2012 - 03.2016
- Quality Assurance
- Develop or conduct employee regulatory training
- Perform visual inspections of finished products
- Answer phone calls and direct calls to appropriate parties or take messages
- Attend meetings promptly
- Train new employees
- Check completed work from vendors
- Keep records of work performed
- Provide top results to all clients
- Communicate with vendors to ensure required work gets completely correctly and promptly.
Accounting Specialist
A2Z Field Services
Plaincity, OH
08.2011 - 08.2012
- Pay and process claims within designated authority level
- Prepare reports to be submitted to company's data processing department
- Maintain or examine the records of government agencies
- Ensure that bills for properties in our inventory are paid on time
- Work with companies to set up payment arrangements on accounts in our name.
Quality Assurance Analyst
A2Z Field Services
Plaincity, OH
08.2010 - 08.2011
- Quality Assurance
- Develop or conduct employee regulatory training
- Develop or track quality metrics
- Attend meetings promptly
- Train new workers
- Check completed work for spelling, grammar, punctuation and format
- Keep records of work performed
- Provide top results to all clients
- Communicate with vendors to ensure required work gets completely correctly and promptly.
Education
Criminal Justice -
ITT Technical Institute
Hilliard, OHCriminal Justice -
Tiffin University
Tiffin, OHSkills
- Critical Thinking
- Complex Problem Solving
- Judgment and Decision Making
- Time Management
- Production and Processing
- Education and Training
- Quality Control Analysis
- Benefits and Payroll
- Microsoft Office
- Team Leadership
Timeline
Payroll Specialist
Univar Solutions
08.2023 - Current
Payroll Training Manager/Team Leader
HR Butler
02.2022 - Current
Payroll Specialist
HR Butler
03.2017 - Current
Quality Assurance Team Lead
Market Ready
03.2016 - 03.2017
Quality Assurance Analyst
A2Z Field Services
08.2012 - 03.2016
Accounting Specialist
A2Z Field Services
08.2011 - 08.2012
Quality Assurance Analyst
A2Z Field Services
08.2010 - 08.2011
Criminal Justice -
ITT Technical Institute
Criminal Justice -
Tiffin University