Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Ngo Bikai

Atlanta,GA

Summary

Result-orientated project team leader with 5 years of experience covering project and product management including developing, implementing and supporting complex infrastructures for fast growing startups. A fast and eager learner, I am detail oriented and adapt to changing project requirements quickly to meet business goals. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

5
5
years of professional experience

Work History

Hostess

Marcus Bar And Grille
03.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Director

La Fitness
08.2022 - 03.2023
  • Training Director responsibilities include identifying training needs based on skills gap analyses, developing group and individual learning courses and managing training budget
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.

Senior Executive

Rising Connections
01.2022 - 06.2022
  • Prepares effective advertising campaigns based on market research
  • Maintains knowledge on emerging products and services
  • Collaborates with senior executives to develop growth plans for organization
  • Forecasts, drafts, implements, and oversees departments operating budget.

Senior Airman

USAF
08.2020 - 01.2022
  • Works with purchasing department to schedule delivery of materials, supplies, and equipment
  • Oversees shipping and receiving functions related to purchased parts and finished goods
  • Identifies opportunities to reduce transportation costs and charges
  • Manages and monitors storage of purchased parts and finished goods
  • Encompass all previous junior enlisted requirements to perform as skilled technicians and become well-versed trainers
  • begin developing supervisory and leadership skills to advance their professional growth
  • Server/ Kitchen Joe's

Soulful café
01.2019 - 04.2020
  • Attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders
  • Plans, prepares, and cooks food items to ensure highest quality service and experience for customers
  • Help keep kitchen organized and running efficiently.

Education

High School Diploma -

Union City High School
Union City, NJ
06.2019

Skills

  • Human Resource
  • Manager
  • French Speaking
  • Firearm proficiency
  • Quality Control
  • Wine Pairings
  • Dining Crew Workflow Optimization
  • High-Volume Dining

Languages

French
Native or Bilingual

Timeline

Hostess

Marcus Bar And Grille
03.2023 - Current

Director

La Fitness
08.2022 - 03.2023

Senior Executive

Rising Connections
01.2022 - 06.2022

Senior Airman

USAF
08.2020 - 01.2022

Soulful café
01.2019 - 04.2020

High School Diploma -

Union City High School
Sara Ngo Bikai