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Sara Novero
Noblesville,Indiana
Summary
*Strong track record in helping to troubleshoot complex cases and collaborating with dental professionals. Expertise in quality assurance and time management, committed to delivering exceptional service and reducing turnaround times.
*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
*Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, consistency and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Dental Technician
NDX Lumident
Indianapolis, IN
09.2006 - 05.2026
- Collaborated with dental professionals to ensure alignment with patient specifications and requirements paying close attention to detail and thoroughly reading the RX to ensure the doctor preferences were met.
- Streamlined workflow processes, reducing turnaround times while ensuring accuracy in fabrication tasks.
- Downloaded scans from multiple CAD/CAM software portals and put them into the design software for fabrication.
- Completed detailed models of patients' mouths to create accurate devices.
- Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.
- Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
- Reduced remake rates with meticulous attention to detail during model and die preparation.
- Developed strong relationships with dental practices, fostering a collaborative atmosphere and timely communication regarding case status updates.
Floral Designer
Union Street Flowers and Gifts
Westfield, Indiana
08.2002 - 05.2006
- Designed custom floral arrangements based on client preferences and seasonal trends.
- Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
- Oversaw quality control measures for all floral products to maintain high standards of excellence.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Developed innovative display concepts that increased visual appeal in retail space, driving sales growth.
- Imparted knowledge on plants and flowers to customers.
Education
No Degree - Art
University of Indianapolis
Indianapolis, INSkills
- Quality assurance
- Customer service
- Time management
- Attention to detail
- Team building
- Relationship building
- Effective communication
- Active listening
- Multitasking
- Adaptability
Timeline
Dental Technician
NDX Lumident
09.2006 - 05.2026
Floral Designer
Union Street Flowers and Gifts
08.2002 - 05.2006
No Degree - Art
University of Indianapolis