Sara Ogle
Guthrie,Oklahoma
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level reproductive health position. A dependable candidate successful at managing multiple priorities with a positive attitude with an unparalleled willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Licensed Agent and Personal Lines Account Manager
Financial Risk Solutions
06.2020 - Current
- Managed diverse portfolios of clients for approximately 8 producers, while tailoring solutions to meet individual client needs while balancing risk exposure
- Handled client questions, phone calls, payments, and assisted customers in filing and documenting claims by ensuring accurate information was submitted for fast processing and resolution
- Engaged in client retention by checking policies annually for increases in premium and remarketing appropriately
- Analyzed customer requirements to determine which products or services would provide best fit.
- Maintained detailed records of client interactions and transactions, ensuring confidentiality and compliance with regulatory requirements.
- Promote exceptional customer service via maintaining clear communication and developing long-term relationships with both clients and carriers.
- Displayed consistent, positive attitude towards customers, peers, and other personnel, even during high-stress situations.
Universal Banker
International Bank of Commerce
12.2018 - 06.2020
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits, and calculated daily transactions using computers, calculators, or adding machines.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Production Manager
Aspen Contracting, Inc
05.2015 - 06.2018
- Maintained safe working conditions on job sites, conducting regular safety meetings and enforcing proper use of protective gear.
- Assessed roofs for signs of damage or wear and tear after storms and identified deficiencies.
- Reviewed and placed material orders for approximately 15 sales representatives, as well as coordinated material drop off with homeowners and suppliers
- Scheduled and assigned jobs to roofing crews after coordinating material drop off and builds with homeowners
- Implemented efficient scheduling methods to optimize crew productivity and minimize downtime between projects.
- Reduced project delays by effectively managing subcontractor schedules and coordinating material deliveries.
Education
Bachelor of Science in Psychology - Pre-Medicine
Oklahoma State University
Stillwater, Oklahoma07.2021
Bachelor of Science in Zoology - Pre-Veterinary Medicine
Oklahoma State University
Stillwater, Oklahoma05.2013
Some College (No Degree) - Veterinary Medicine - Doctorate
Oklahoma State University
Stillwater, OKSkills
- Laboratory skills
- Medical Recordkeeping
- Understanding of medical terminology and ethics
- Knowledge of various sterilization techniques and how to clean surgical equipment
- Decontaminated sterilization equipment and instruments according to procedures
- Knowledge of appropriate email and phone etiquette, with multiline phone proficiency
- Computer Skills (Windows OS, MS office, Quickbooks)
- Multitasking and Organization
Timeline
Licensed Agent and Personal Lines Account Manager
Financial Risk Solutions
06.2020 - Current
Universal Banker
International Bank of Commerce
12.2018 - 06.2020
Production Manager
Aspen Contracting, Inc
05.2015 - 06.2018
Bachelor of Science in Psychology - Pre-Medicine
Oklahoma State University
Bachelor of Science in Zoology - Pre-Veterinary Medicine
Oklahoma State University
Some College (No Degree) - Veterinary Medicine - Doctorate
Oklahoma State University
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