Sara Oros
Crazy 8
Angleton,TX
5
years of professional experience
Dynamic Assistant Store Manager with a proven track record at Crazy 8, excelling in customer service and team leadership. Skilled in problem-solving and POS systems, I enhanced customer satisfaction and optimized store operations, driving sales through effective merchandising strategies and staff training. Committed to delivering exceptional shopping experiences.
Work History
Assistant Store Manager
1 Year 7 Months- Assisted in daily store operations, ensuring optimal customer service and satisfaction.
- Collaborated with team to execute merchandising strategies that enhanced product visibility.
- Supported inventory management processes, including stock replenishment and organization.
- Trained new staff on operational procedures and customer engagement techniques.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
Assistant Store Manager
1 Year 1 Month- Oversaw daily store operations, prioritizing exceptional customer service and satisfaction.
- Addressed customer inquiries and complaints, significantly improving the overall shopping experience.
- Managed cash register operations, maintaining transaction accuracy and minimizing discrepancies through daily drawer balancing.
- Directed opening and closing procedures, recommending process enhancements to optimize daily activities.
- Curated merchandise and displays to showcase new products and promotions effectively.
- Partnered with the store manager to evaluate sales data, informing strategic decisions for boosting overall store performance.
Assistant Manager
2 Years 6 Months- Assisted in managing daily operations, ensuring efficient store functionality and customer satisfaction.
- Supported inventory management by monitoring stock levels and coordinating replenishment efforts.
- Trained new staff on company policies, procedures, and sales techniques to enhance team performance.
- Executed visual merchandising strategies to optimize product placement and improve sales presentation.
Education
High School Diploma
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Customer relations
Store organization
Time management
Team building and leadership
POS systems operations
Timeline
Assistant Store Manager
Crazy 8
01.2017 - 08.2018Read More
Assistant Store Manager
P.S. Aeropostale
11.2015 - 12.2016Read More
Assistant Manager
Hibbett Sporting Goods
02.2013 - 08.2015Read More
Angleton High School
High School Diploma
Read More