Sara Pennington
Mobile,AL
Summary
Diligent and responsible candidate with a proven track record of maintaining cleanliness and efficiently processing transactions. Possessing a solid background in various customer service roles, this candidate is well-organized and dependable. Strong listening skills, combined with an attentive and detail-oriented nature, enable effective meeting of customer needs and provision of exceptional service.
Overview
6
6
years of professional experience
Work History
Barista and Cashier
Beach Girl Coffee
04.2024 - 09.2024
- Assisted in inventory management to maintain adequate stock levels and reduce wastage
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued
- Increased repeat business by providing exceptional customer service and building rapport with patrons
- Maintained a clean and organized workspace for optimal productivity and safety
QA Inspector & Stager
Beach Getaways
02.2024 - 03.2024
- Improved guests' stay by conducting thorough inspections and identifying areas in need of maintenance
- Ensured compliance with industry regulations through meticulous attention to detail during inspections
- Reduced complaints from residents by providing timely and efficient cleaning services
- Supported property management team in identifying maintenance issues during routine cleaning tasks
Cafe Associate
The Southern Grind Coffee House
01.2023 - 09.2023
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Cleaned counters, machines, utensils, and seating areas during shift and at closing time
- Used POS system to accurately enter orders and process payments
Housekeeper, Condo Cleaner
Sand & Sun Services
08.2020 - 11.2022
- Changed bed linens and collected soiled linens for cleaning
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
- Safely transported equipment and supplies from office to condo units
Certified Clinical Medical Assistant (CCMA)
South Baldwin Medical Group at GlenLakes
04.2021 - 08.2021
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Collected and documented patient medical information such as blood pressure and weight
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Scheduled appointments, utilized an EHR system, and distributed sample pharmaceuticals as prescribed
Server, Food Runner, & Hostess
Island Wing Company
10.2018 - 04.2020
- Bussed and reset tables to keep dining room and work areas clean
- Collaborated well with other food runners to deliver orders accurately
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Worked with POS system to place orders, manage bills, and handle complimentary items
Loader, Cashier, & Train Driver
The Ferris Wheel at the Wharf
05.2019 - 01.2020
- Greeted and assisted customers into Ferris wheel gondolas following all safety and security protocols to minimize risk of injury
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Safely drove kid train around Main Street
- Collaborated with team members to maintain efficient workflow
Education
Bachelor of Science -
University of South Alabama
Mobile, AL05-2026
Associate of Science -
Coastal Alabama Community College
Bay Minette, AL08.2024
Training Program - Medical Assisting (CCMA)
Fortis College-Foley
Foley, AL04.2021
High School Diploma - undefined
Gulf Shores High School
Gulf Shores, AL05.2018
Skills
- Customer service
- Organizational skills
- Cash handling
- Cleaning
- POS systems
- Food service
- Communication skills
- Computer skills
- Quality Inspection
- Opening and closing duties
Timeline
Barista and Cashier
Beach Girl Coffee
04.2024 - 09.2024
QA Inspector & Stager
Beach Getaways
02.2024 - 03.2024
Cafe Associate
The Southern Grind Coffee House
01.2023 - 09.2023
Certified Clinical Medical Assistant (CCMA)
South Baldwin Medical Group at GlenLakes
04.2021 - 08.2021
Housekeeper, Condo Cleaner
Sand & Sun Services
08.2020 - 11.2022
Loader, Cashier, & Train Driver
The Ferris Wheel at the Wharf
05.2019 - 01.2020
Server, Food Runner, & Hostess
Island Wing Company
10.2018 - 04.2020
High School Diploma - undefined
Gulf Shores High School
Bachelor of Science -
University of South Alabama
Associate of Science -
Coastal Alabama Community College
Training Program - Medical Assisting (CCMA)
Fortis College-Foley
Similar Profiles
Kelly MouaKelly Moua
Waitress and Sushi Maker at Sushi Boy & Coffee GirlWaitress and Sushi Maker at Sushi Boy & Coffee Girl
Teresa CenturioneTeresa Centurione
Barista at Beach Haven Coffee RoastersBarista at Beach Haven Coffee Roasters
Emily SanchezEmily Sanchez
Cashier/Waitress at Jersey Girl Grill/Jersey Girl Kitchen & MarketCashier/Waitress at Jersey Girl Grill/Jersey Girl Kitchen & Market