Windows Operating System
Sara Peters
Key Holder
Jamesville,New York
Summary
A meticulous, thoughtful and passionate wordsmith well-versed in the intricacies of both verbal and nonverbal communication.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Key Holder
Bath And Body Works, Limited Brands
Fayetteville, NY
10.2020 - Current
- Utilized a keen grasp and awareness of verbal rhetoric in order to best diffuse in-store conflict.
- Delegated the hourly placement of staff as a means of ensuring maximum customer satisfaction.
- Trained associates on areas of skill uncertainty to assist in the building of a well-rounded and focused team.
- Maintained and prioritized alertness of on-floor activity while addressing administrative tasks.
- Directed the communication and implementation of evolving brand directives on a day-to-day basis.
- Created a safe and communicable rapport between associates and management staff.
Sales Associate
Bath And Body Works, Limited Brands
Fayetteville, NY
07.2017 - 10.2020
- Delivered consistent and pleasant customer service experiences through a strict adherence to our brand's values.
- Relied on prudence and understanding when redirecting customer concerns to a figure of authority, so as to ensure the best outcome.
- Exercised technical knowledge of Microsoft computer systems as a means of quickly and efficiently troubleshooting operational malfunctions in-store.
- Maintained an adaptive and empathetic outlook when approaching customers about COVID-19 safety parameters in-store.
- Coached and guided other associates on product, brand and operational knowledge when applicable.
- Applied a culmination of product insight and hospitality to assist customers when selecting the perfect scent.
Education
Bachelor of Arts - Liberal Arts and Humanities
Syracuse University
Syracuse, NY 08.2018 - 12.2020
Associate of Arts - Liberal Arts And Humanities
Onondaga Community College
Syracuse, NY 08.2016 - 12.2018
Skills
Written Communication
undefinedSoftware
Microsoft Office, Google Docs
Microsoft PowerPoint, Google Slides
Microsoft Excel, Google Sheets
Zoom, Skype and Microsoft Teams
Adobe Photoshop
Timeline
Key Holder
Bath And Body Works, Limited Brands
10.2020 - Current
Bachelor of Arts - Liberal Arts and Humanities
Syracuse University
08.2018 - 12.2020
Sales Associate
Bath And Body Works, Limited Brands
07.2017 - 10.2020
Associate of Arts - Liberal Arts And Humanities
Onondaga Community College
08.2016 - 12.2018
Similar Profiles
Sierra WorshamSierra Worsham
Assistant Store Manager at Bath and Body Works, Limited BrandsAssistant Store Manager at Bath and Body Works, Limited Brands
Emma HerronEmma Herron
Associate at Bath and Body Works, Limited BrandsAssociate at Bath and Body Works, Limited Brands
Allie WurmsAllie Wurms
Retail Sales Associate and Cashier at Bath and Body Works, Limited BrandsRetail Sales Associate and Cashier at Bath and Body Works, Limited Brands
Awais SaleemAwais Saleem
Sales Associate at Bath and Body Works, Limited BrandsSales Associate at Bath and Body Works, Limited Brands
Amanda EvansAmanda Evans
Golf Cart Attendant at Onondaga Golf & Country ClubGolf Cart Attendant at Onondaga Golf & Country Club