Bobbi Perkins
Climax Springs,MO
Summary
Astute and enterprising key holder successful at leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for work and willingness to take on any challenge. Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 1years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance. Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 1 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance. Results-oriented Sales Associate and Keyholder versed in handling wide range of tasks in challenging, fast-paced environments. Over 1years of experience increasing sales, growing customer loyalty and training staff. Results-oriented Sales Associate and Keyholder versed in handling wide range of tasks in challenging, fast-paced environments. Over 1 years of experience increasing sales, growing customer loyalty and training staff. Results-driven key holder with successful career training, monitoring and encouraging retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level key holder position in work environment. Ready to help team achieve company goals. Dedicated work professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Key Holder
Dollar General Store
Buffalo, MO
11.2020 - 11.2021
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained newly hired sales team in upselling techniques.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Accepted and processed customer returns.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Oversaw team of 20 employees.
- Broke down boxes and disposed of trash.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit and check payments.
- Received and counted money.
- Opened and closed store 6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Monitored security areas during busy periods.
- Trained and mentored new employees.
- Directed customers to correct store locations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Opened inventory boxes and restocked shelves.
- Rotated stock according to dates and protocols.
Warehouse Associate
MoonRidge Foods
Pleasant Hope, MO
07.2019 - 07.2020
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Simplified shipping and receiving processes for improved workflow.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Compared received packages against shipping documents.
- Operated PC and RF-based computer systems for inventory management.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Completed over 100 customer orders each day in warehouse setting.
- Worked safely around moving machinery.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Consistently lifted materials weighing as much as 50 pounds.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Performed inventory control, such as counting and stocking merchandise.
- Entered quantity received against purchase order in computer system.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Education
No Degree -
Pen Argyl Area High School
Pen Argyl, PA05.2024
Skills
- Team Leadership
- Sales
- Shipping and Receiving
- Product Knowledge
- Team Building
- Excellent Communication
- Customer Service
- Written Communication
- MS Office
- Basic Math
- Data Management
Timeline
Key Holder
Dollar General Store
11.2020 - 11.2021
Warehouse Associate
MoonRidge Foods
07.2019 - 07.2020
No Degree -
Pen Argyl Area High School