Joanna Ruiz
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Key Holder
UNTUCKit
Las Vegas, NV
08.2017 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Led and developed management team of 5
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Organized backroom storage areas to maximize efficiency of space utilization.
Sales Associate
Travis Mathew
Las Vegas, NV
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Grew sales and boosted profits by applying proactive management strategies and enhancing sales training
Sales Associate
Bella Scarpa
Las Vegas, NV
08.2016 - 08.2016
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Recommended accessories and complementary purchases to boost revenue.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV06.2015
Some College (No Degree) - Physics
University of Las Vegas Nevada
Las Vegas, NVSkills
- Flexible and Adaptable
- Self-Motivated
- G-Suite
- Active Listening
- MS Office
- Critical Thinking
- Problem-Solving
- Google Workspace
- Team building
- Excellent Communication
- Multitasking Abilities
- Written Communication
- Cash Handling Accuracy
- Bank Deposits
- Store operations oversight
- Customer Service Management
- Sales proficiency
- Daily Reporting
- Scheduling Coordination
- Team training and development
- Staff Training
- Organizational Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Travis Mathew
06.2021 - 08.2021
Key Holder
UNTUCKit
08.2017 - Current
Sales Associate
Bella Scarpa
08.2016 - 08.2016
High School Diploma -
Sunrise Mountain High School
Some College (No Degree) - Physics
University of Las Vegas Nevada