I am an analytical and detail-oriented professional with excellent communication skills who is able to multi-task while producing high quality work. My goal is to challenge myself while demonstrating these qualities.
Overview
18
18
years of professional experience
Work History
Manager
Darden
09.2023 - 02.2024
Developed relationships with customers and team members to discuss needs and offer solutions
Analyzed service reports to identify areas of improvement
Hired, trained and supervised team of service staff members to meet business goals
Monitored inventory levels and placed orders to replenish stock
Part of new restaurant opening team to generate new business
Maintained scheduling and ordering deadlines
Loan Quality Specialist II
Banterra Bank
07.2022 - 09.2023
Complied with industry standards by conducting thorough audits and recommending corrective actions
Recorded inspection process while collaborating with team
Analyzed data to support operational decision making
Accurately filed collateral documents and insurance associated with third party vendors, loan officers and support staff
Shared Loan Coordinator
Veterans United Home Loans
12.2016 - 04.2022
Collaborated with other departments to resolve issues quickly
Reviewed financial documents and credit reports for accuracy during the application process
Conducted regular audits of closed loans to identify areas for improvement or risk factors that could impact future decisions
Communicated with customers, real estate agents, loan officers and other third parties to achieve common goal
Manager
Darden
02.2006 - 12.2016
Interviewed, hired, supervised, scheduled, and motivated a staff of up to 125 employees
Lead ongoing training sessions for staff
Oversee employee work in dining and culinary to ensure compliance with company polices, regulations, and food safety guidelines
Complete restaurant opening and closing procedures and mange deposits
Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low