Sara Purvis
Carthage,MS
Summary
Dynamic customer service professional with a proven track record at Crossroads Steakhouse, excelling in high-pressure environments. Demonstrated strong multitasking and decision-making skills while ensuring exceptional guest experiences. Recognized for maintaining a welcoming atmosphere and effectively resolving customer concerns, contributing to overall satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Waitress
Crossroads Steakhouse
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Cashier
Madden Country Store
08.2022 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Cashsavers
08.2020 - 10.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Learned duties for various positions and provided backup at key times.
Education
GED -
Meridian Community College
Meridian, MS11.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Decision-making
Timeline
Waitress
Crossroads Steakhouse
08.2024 - Current
Customer Service Cashier
Madden Country Store
08.2022 - 08.2024
Customer Service Cashier
Cashsavers
08.2020 - 10.2022
GED -
Meridian Community College
Similar Profiles
Jennifer Lynn FayJennifer Lynn Fay
Chief Operating Officer at Senate Leadership Fund, One Nation, American Crossroads & Crossroads GPSChief Operating Officer at Senate Leadership Fund, One Nation, American Crossroads & Crossroads GPS
Dustin M RileyDustin M Riley
Inside Sales Representative at Crossroads Building SupplyInside Sales Representative at Crossroads Building Supply
Jayden RatherJayden Rather
Server/Bartender at Crossroads HotelServer/Bartender at Crossroads Hotel
Tina MannTina Mann
Teacher at Kosciusko School DistrictTeacher at Kosciusko School District
Marion ZollicofferMarion Zollicoffer
Program Assistant at Silver Lining Adult Daycare LLCProgram Assistant at Silver Lining Adult Daycare LLC