Sara Radjabi
Student, Small Business Owner
Hayward,CA
Summary
Experienced college student with a proven track record in managing a small jewelry business. Demonstrates exceptional customer service, efficient task management, and effective time management. Skilled in resolving challenges through creative solutions and fostering positive customer interactions. A strong communicator who consistently achieves sales goals and enhances customer satisfaction. Highly motivated and committed to contributing to a dynamic retail environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Owner
Saratonin Jewelry
Hayward, California
1 2022 - Current
- Managing daily business operations, increasing efficiency by 20% and reducing costs by 15%
- Evaluating and negotiating with suppliers, leading to a 12% reduction in material costs while maintaining product quality
- Establishing and enforcing business policies, resulting in a 30% improvement in operational consistency and 10% fewer errors
Barista
Starbucks
02.2022 - Current
- Consistently exceeded sales targets by 20% through personalized product recommendations, increasing customer satisfaction scores by 25%
- Controlled line and crowd with quick, efficient service
- Retained knowledge of extensive menu items to assist customers
- Navigated periods of high volume with calm demeanor to keep store operating to standard.
Sales Intern
II-VI Inc
06.2021 - Current
- Surpassed sales targets by 20% by proactively prospecting and qualifying leads, resulting in a 25% higher conversion rate
- Conducted comprehensive market research to identify key customer segments and trends, contributing to a 10% growth in customer retention
- Supported the sales team in creating and presenting pitches to potential clients, securing three new high-value accounts.
Education
Bachelor of Science - Marketing
San Jose State University
San Jose 01.2021 - Current
Skills
Customer Service
Teamwork
Problem-Solving
Time Management
Sales
Cash Handling
Reliability and punctuality
Product Knowledge
Languages
English
Persian
Timeline
Barista
Starbucks
02.2022 - Current
Sales Intern
II-VI Inc
06.2021 - Current
Bachelor of Science - Marketing
San Jose State University
01.2021 - Current
Owner
Saratonin Jewelry
1 2022 - Current