SARA RAYA
Riverside,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate
Massage Envy Spa
Riverside, CA
09.2024 - Current
- Analyzed market trends to identify untapped opportunities for expanding membership base and increasing overall revenue.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Cashier
Stater Bros
Riverside, CA
03.2023 - 09.2024
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Deli Clerk
Stater Bros
Riverside, CA
08.2022 - 09.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Crew Trainer
McDonald's
Riverside, CA
02.2021 - 01.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
Barista
Cafe Oro Dos Azteca
Riverside, CA
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
GED -
Riverside City College
Riverside, CA12.2025
High School Diploma -
Patriot High School
Riverside, CA05.2022
Skills
- Trainer Mentoring
- Customer Service
- Team Leadership
- Cash Handling
- Multi-Tasking Skill
- Guest Satisfaction
- Sales Expertise
Certification
First Aid/CPR Certified
Hobbies and Interests
- I take place in a women's golf team
- I also do gym training
Languages
- English, Full Professional
- Spanish, Full Professional
Timeline
Sales Associate
Massage Envy Spa
09.2024 - Current
Cashier
Stater Bros
03.2023 - 09.2024
Deli Clerk
Stater Bros
08.2022 - 09.2024
Crew Trainer
McDonald's
02.2021 - 01.2022
Barista
Cafe Oro Dos Azteca
GED -
Riverside City College
High School Diploma -
Patriot High School