Sara Rayo
Tarzana,CA
Summary
Customer service expert with a proven track record of improving guest satisfaction and operational efficiency. Skilled in managing dynamic environments and delivering exceptional service. Demonstrated ability to resolve issues promptly and enhance overall customer experience.
Overview
1
1
year of professional experience
Work History
Waitress
Don Julio Restaurante y Mariscos
Los Angeles, California
11.2025 - Current
- > Delivered exceptional customer service in a dynamic dining environment.
- > Accurately relayed customer orders to kitchen staff, ensuring precise preparation.
- > Promptly served food and beverages to maximize guest satisfaction.
- > Maintained cleanliness and organization of dining areas consistently.
- > Trained new staff on restaurant procedures and upheld standards.
- > Managed cash transactions efficiently at the register.
- > Collaborated with kitchen team for timely meal delivery.
- > Addressed customer inquiries and resolved complaints with professionalism.
Vendor Specialist
El Texanito
Los Angeles, California
04.2025 - 10.2025
- Executed market research to identify potential vendors and evaluate offerings.
- Negotiated contracts with vendors for goods and services, ensuring favorable terms.
- Managed vendor relationships to guarantee timely deliveries and compliance.
- Collaborated with cross-functional teams to enhance procurement processes and communication.
- Developed vendor performance metrics to assess service quality and effectiveness.
- Maintained accurate transaction records and communications with vendors.
- Coordinated purchase orders while tracking inventory levels for optimal stock management.
- Resolved vendor issues promptly to uphold strong partnerships and service reliability.
Construction Laborer
Roberto Perez Construction INC
Los Angeles, California
01.2025 - 05.2025
- Operated hand tools and power equipment to support construction tasks.
- Prepared work areas by clearing debris and enforcing safety compliance.
- Maintained tools and equipment for optimal functioning during operations.
- Collaborated with team members to enhance efficiency on construction projects.
- Set up ladders and temporary platforms for various construction tasks.
- Repaired damaged structures, including walls and floors, as necessary.
- Assisted in installing doors, windows, drywall, roofing systems, and other components.
Environmental cleaning services
Alverno Heights Academy
Sierra Madre, California
10.2024 - 01.2025
- Ensured daily cleanliness of patient rooms and common areas.
- Operated cleaning equipment safely and efficiently for optimal performance.
- Followed infection control procedures to maintain a safe environment.
- Reported maintenance issues promptly for timely resolution by supervisors.
- Restocked supplies in restrooms and communal spaces regularly to ensure availability.
- Adhered to safety protocols while handling hazardous materials during cleaning tasks.
- Communicated with staff regarding cleaning schedules and requirements effectively.
- Removed trash regularly from rooms, bathrooms, and hallways to uphold hygiene standards.
Maintenance Assistant
SoFi Staduim
Los Angeles, California
09.2024 - 11.2024
- Ensured cleanliness and organization across all facility areas, enhancing operational efficiency.
- Conducted routine maintenance tasks and assisted in equipment inspections to uphold standards.
- Facilitated event preparation by efficiently setting up and dismantling equipment.
- Collaborated with team members to promptly address maintenance requests, improving response times.
- Adhered to safety protocols, maintaining a secure working environment.
- Reported maintenance issues to supervisors for timely resolution, preventing delays.
- Engaged in training sessions on equipment use and safety standards, elevating knowledge and skills.
Education
High School Diploma -
Jesus Maria Alfaro Zamora
Venezuela, El Cafetal06-2019
Skills
- Customer service
- Inventory management
- Contract negotiation
- Vendor relations
- Safety compliance
- Team collaboration
Languages
Spanish
Professional
Timeline
Waitress
Don Julio Restaurante y Mariscos
11.2025 - Current
Vendor Specialist
El Texanito
04.2025 - 10.2025
Construction Laborer
Roberto Perez Construction INC
01.2025 - 05.2025
Environmental cleaning services
Alverno Heights Academy
10.2024 - 01.2025
Maintenance Assistant
SoFi Staduim
09.2024 - 11.2024
High School Diploma -
Jesus Maria Alfaro Zamora