Sara Roberge
Springvale,ME
Summary
Dynamic business owner with a proven track record at SaraBella Cleaning, excelling in customer service and relationship building. Achieved high customer satisfaction through strategic decision-making and personalized service offerings. Skilled in issue resolution and work planning, fostering a motivated team to consistently exceed client expectations.
Overview
15
15
years of professional experience
Work History
Business Owner
SaraBella Cleaning
Springvale, ME
05.2010 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma - General Studies
Massabesic High School
Waterboro, ME06.2004
Skills
- Customer service
- Attention to detail
- Driven and determined
- Relationship building
- Work Planning and Prioritization
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
Timeline
Business Owner
SaraBella Cleaning
05.2010 - Current
High School Diploma - General Studies
Massabesic High School