Summary
Overview
Certification
Work History
Education
Skills
Timeline
Generic

Sara 'Rita' Rodriguez

New York,NY

Summary

Motivated and skilled in managing reservations, organizing events, leading teams and coordinating facility services in a fast-paced and busy environment. Well versed hospitality professional competent with total commitment to guest satisfaction balanced with business targets. Smooth and efficient in planning and multi-tasking.

Overview

13
13
years of professional experience

Certification

  • ACE Certified Professional since 2018 (Recertified in 2023)
  • AntiGravity Fitness Certificate for AG Fundamentals 1 & 2 (2023)
  • TRX Certified (2022)
  • Top Rope, Belay Certified
  • SCW Boxing Certified
  • RedCross CPR, First Aid, AED Certified

Work History

Membership Concierge II

Life Time Midtown
11.2022 - Current

● Main opener. Checking in members, touring guests. enrolling new members and setting up introductory sessions with fitness professional they match best with. Multitasking phone calls, emails as well as maintaining facility and member satisfaction throughout their stay.
● Arora Aqua Performer- Water aerobics instructor. Programming class specifically targeting the aging population and anyone who would like to move and train freely without the fear of stress high impact movements or heavy weight lifting on their joints.
● Operations team- Folding towels, maintaining restroom, and gym facility.

Front Desk Receptionist/Certified Personal Trainer

Crunch 59 Fitness
03.2021 - 08.2021
  • Opening and closing the facilities on time, welcoming guests and building rapport
  • Selling retail items.
  • Personal training, picking up and maintaining clients

Rock Climbing Instructor/Front Desk Reception/Class Instructor

Central Rock Gym
07.2018 - 09.2021
  • Working front desk, greeting, touring and checking in customer and new visitors
  • Teaching Calisthenics classes to adults and older teens
  • Selling memberships, and retail items.

Rock Climbing Instructor/Front Desk Associate

Manhattan Plaza Health Club
11.2016 - 01.2021
  • Teaching children and adults about safe climbing and how to evolve into more skilled, technical climbers
  • Greeting guests and members upon arrival offering assistance and building rapport
  • Setting boulder and top rope routes
  • Educated climbers about fitting equipment, how to tie in and how to belay
  • Helping with large groups, organizing events and parties
  • Locker Manager: Bringing past due payments up to date
  • Renting out lockers, and keeping records current
  • Training Floor: Greeting members and helping with any questions concerning workout machines, workouts and stretches.

Project Manager

Brooklyn Martial Arts and ILKB.com
01.2014 - 06.2016
  • Opening and closing duties
  • Greet and check in all members
  • Building rapport while helping members set goals and workout routines
  • Providing prospect tours, information, and book new member orientations
  • Highest memberships sales
  • Maintain knowledge of facility and company policies, procedures and promotions
  • Conduct interviews, train new employees
  • Online advertising; such as Craigslist, Yelp, and Facebook
  • Cleaning, restocking, ordering martial arts gear (gi's, gloves) and work supplies
  • Help assist or teach children's and adult kickboxing classes
  • Organized birthday parties and special events
  • Developed and initiated projects, including managing costs, schedule and performance
  • Cold calls.

Sunshine Group Leader

Mosholu Day Camp/ Afterschool
09.2011 - 04.2012
  • Worked specifically with special needs child, helping develop social skills and learn to communicate and work better with others
  • Assisted Children with homework, and extracurricular activities and sports
  • Taught children of different ages to read and write
  • Sparked imaginations by helping children discover new things each day
  • Built positive relationships with students through active listening and communications.

Education

Trade School - Artisanal Bread Baking

Institute of Culinary Education
NY, NY
06.2021

Some College (No Degree) - Hospitality: Travel And Tourism

BMCC
New York

Skills

  • Great scheduling
  • Excellent time management
  • Patient and Great listener
  • Honest and trustworthy
  • Helpful and resourceful

Timeline

Membership Concierge II

Life Time Midtown
11.2022 - Current

Front Desk Receptionist/Certified Personal Trainer

Crunch 59 Fitness
03.2021 - 08.2021

Rock Climbing Instructor/Front Desk Reception/Class Instructor

Central Rock Gym
07.2018 - 09.2021

Rock Climbing Instructor/Front Desk Associate

Manhattan Plaza Health Club
11.2016 - 01.2021

Project Manager

Brooklyn Martial Arts and ILKB.com
01.2014 - 06.2016

Sunshine Group Leader

Mosholu Day Camp/ Afterschool
09.2011 - 04.2012

Trade School - Artisanal Bread Baking

Institute of Culinary Education

Some College (No Degree) - Hospitality: Travel And Tourism

BMCC
Sara 'Rita' Rodriguez