Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saraí Santana De Jesús

Sanford,NC

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Waffle House
06.2022 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Front Desk Receptionist

Hitone
02.2022 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

High School Diploma -

American Academy of Pinecrest
Pinecrest, FL
05.2020

Skills

  • Bilingual
  • Cash Handling
  • Guest Relations
  • Call Routing
  • Customer Service
  • Scheduling
  • Team Collaboration
  • Listening Skills

Certification

  • CPT - Certified Personal Trainer

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Waffle House
06.2022 - 10.2023

Front Desk Receptionist

Hitone
02.2022 - 05.2023

High School Diploma -

American Academy of Pinecrest

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Saraí Santana De Jesús