Sara Martinez
Dickinson,TX
Summary
Dynamic professional with a strong background in customer service and patient care, honed at MyCHN. Skilled in appointment scheduling and insurance verification, I excel in problem-solving and team collaboration. Committed to maintaining professionalism and confidentiality, I consistently enhance patient experiences and streamline operations for optimal efficiency.
Overview
3
3
years of professional experience
Work History
Cashier/stocker
Walmart
Spring, TX
01.2023 - 01.2024
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and checkout assistance.
- Maintained organized and clean checkout areas for customer convenience.
- Handled cash, credit, and return transactions efficiently.
Patient Service Specialist
MyCHN
08.2025 - Current
- Provided exceptional customer service to patients, addressing inquiries and resolving issues efficiently.
- Scheduled appointments and managed patient records using electronic health record systems.
- Assisted in verifying insurance information, ensuring accuracy for billing processes.
- Monitored and organized front desk operations to support a welcoming environment for patients.
Teacher's Assistant
Primrose Schools
League City, TX
03.2025 - 08.2025
- Assisted lead teacher in developing and implementing lesson plans.
- Supported classroom management to foster a positive learning environment.
- Organized educational materials and resources for daily activities.
- Monitored student progress, providing feedback to improve engagement.
Education
Ekg Technician
College of The Mainland
Texas City, TX07.2025
High School Diploma -
Klein Cain
Spring, TX04.2021
Skills
- Appointment scheduling
- Patient confidentiality
- Insurance verification
- Professionalism and ethics
- Customer service
- Language fluency
- Problem-solving
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Specialist
MyCHN
08.2025 - Current
Teacher's Assistant
Primrose Schools
03.2025 - 08.2025
Cashier/stocker
Walmart
01.2023 - 01.2024
Ekg Technician
College of The Mainland
High School Diploma -
Klein Cain