CII self-service
Sara Simonton
Sales Support
Garland,TX
Summary
Hardworking, passionate, team player with strong organizational skills eager to secure entry-level Sales Assistant II position. Ready to assist the team in achieve team and company goals. Eager and willing to learn new things especially since Elevance Health is always evolving.
Overview
31
31
years of professional experience
5
5
years of post-secondary education
Work History
Sales Support
Anthem Blue Cross Of California
Woodland Hills, CA
07.2018 - 08.2022
- Managed 13 books of business under 3 Account Managers.
- Coordinated work plan calls for Anthem sales team meetings to discuss developmental strategy, best practices and process improvements.
- Coordinated Sales calls between Clients and Sales Team.
- Improved relationships with our existing clients and Anthem team by improving quoting practices and turn-around times.
- Collaborated with vendors to prepare for Health Fairs, Open Enrollment meetings, and Benefit Fairs.
- Ordered Raffle and giveaways needed for specific clients using funds that were budgeted for such requests.
- Resolved troubleshooting issues with other Sales Support and CSA team members.
- Facilitated business by implementing practical networking techniques.
HIPAA Lead Assistant
Anthem Blue Cross Of California
Newbury Park, CA
04.2005 - 07.2018
- Initiated timely response to emails, voicemails and written correspondence.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives of minimum HIPAA Errors.
- Facilitated training for associates through daily coaching and regular performance appraisals in regards to HIPAA privacy matters.
- Established as reliable resource for staff members troubleshooting complex administrative and training issues promptly for entirety of Individual/ Small Group Claims Call Center.
Clerical Lead of Individual/Small Group Call Cente
Anthem Blue Cross Of California
Newbury Park, CA
11.2004 - 07.2018
- Provided clerical support, addressing routine and special requirements for multiple managers, Administration Assistant, and VP of Call Center.
- Produced high-quality communications for internal and external use.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Assisted team members with administrative requirements by expertly using diverse office software.
- Responded to inquiries from callers seeking information.
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed relational database to store information for reference, reporting and analysis.
Education
Paralegal Certificate -
Oxnard Community College
Oxnard, CA 06.2018 - 08.2020
High School Diploma -
Bishop Shanahan High School
Downingtown, PA 09.1994 - 05.1997
Skills
Sales Force (Com2)
California Mainframe (IBM)
Microsoft Office
New Business Development
Extensive personal Internal network
Other Systems and software programs outside of Mainframe and Com2
Software
CII Business Objects
Sales Force (com2)
Outlook
Excel
PowerPoint
Word
RIM Requests
Timeline
Sales Support
Anthem Blue Cross Of California
07.2018 - 08.2022
Paralegal Certificate -
Oxnard Community College
06.2018 - 08.2020
HIPAA Lead Assistant
Anthem Blue Cross Of California
04.2005 - 07.2018
Clerical Lead of Individual/Small Group Call Cente
Anthem Blue Cross Of California
11.2004 - 07.2018
High School Diploma -
Bishop Shanahan High School
09.1994 - 05.1997