Sara Sokoly
Grand Haven,MI
Summary
Experienced in administrative support, compliance, and client service, with a background in Part 135 and Part 91 operations. Known for being detail-oriented, organized, and adept at multitasking, while building strong client relationships. Motivated to pursue hospitality opportunities, and deliver exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Office Manager
Paradigm Jet Management
Muskegon, Michigan
09.2023 - Current
- Manage the FAA-DOT Part 135 Drug and Alcohol Program, ensuring all testing and reporting requirements are met in compliance with regulations.
- Administer pilot onboarding and recordkeeping, including the retrieval, verification, and maintenance of required documentation.
- Assist with charter flight administration, creating invoices in QuickBooks, tracking payments, and generating post-flight purchase orders for accurate financial reporting.
- Utilize Microsoft Excel to track profitability for each Part 135 flight, accounting for landing fees, fuel, catering, per diems, and other operational costs.
- Skilled in using JetInsight to track daily charter trips, review flight logs and invoices, and monitor pilot training and compliance records.
- Manage the master crew list through eAPIS, monitoring, updating, and maintaining it monthly, and as needed.
- Arrange and manage catering for local charter clients, accommodating special requests to deliver a high-touch travel experience.
- Administer payroll, health insurance, and employee benefits, maintaining accuracy and confidentiality.
- Support the President with daily operational, administrative, and compliance tasks.
Server
Spring Lake Country Club
Spring Lake, Michigan
05.2019 - Current
- Deliver personalized, high-touch service, anticipating guest needs, and accommodating special requests.
- Manage time-sensitive food and beverage service operations in a fast-paced environment.
- Maintain stock levels and presentation of beverage cart items to ensure a polished experience.
- Build relationships with members and frequent guests, creating memorable experiences that encourage repeat engagement.
- Provide professional, attentive service to high-net-worth and VIP guests
Education
Bachelor of Science - Hospitality And Tourism Management
Grand Valley State University
Allendale, MI04-2024
Skills
- JetInsight
- Pilot record database
- 14 CFR Part 135 and 91 compliance
- ADP Workforce Now
- Microsoft Office Suite
- Google Workspace
- Time management
- Attention to detail
- Effective communication
- Relationship building
- Ability to work independently and as a team
Timeline
Office Manager
Paradigm Jet Management
09.2023 - Current
Server
Spring Lake Country Club
05.2019 - Current
Bachelor of Science - Hospitality And Tourism Management
Grand Valley State University