Sara Sonnessa
Fort Lauderdale,FL
Summary
Energetic Sales Representative offering success identifying prospects and converting leads into customers. Excellent communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
2
2
years of professional experience
Work History
Sales Representative
Alterdeco USA LLC
10.2023 - 08.2024
- Managed approximately 8 client visits per day to build and maintain strong customer relationship.
- Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
- Generate additional sales opportunities with upselling and cross-selling techniques.
- Expand customer base through visits, cold calling, networking, and relationship building.
- Stay current on industry trends, market activities and competitors.
- Perform billing and create estimates for clients.
- Coordinate shipment of merchandise to customers, ensuring timely and accurate delivery.
- Increased sales revenue by identifying and targeting high-potential accounts.
Hospitality and Customer Service
El Molino Restaurant
03.2023 - 10.2023
- Increased repeat clientele through exceptional customer service and attention to detail.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Reception Manager
Balign Pilates Studio
02.2022 - 03.2023
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Education
High School Diploma -
Unidad Educativa Colegio Paul Harris
Caracas, VE06.2018
Skills
- Customer Service
- Sales closing
- Product and service knowledge
- Customer Relationship Building
- Interpersonal communication skills
- Customer Relations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Representative
Alterdeco USA LLC
10.2023 - 08.2024
Hospitality and Customer Service
El Molino Restaurant
03.2023 - 10.2023
Reception Manager
Balign Pilates Studio
02.2022 - 03.2023
High School Diploma -
Unidad Educativa Colegio Paul Harris
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