Sara Sphere
Ozark
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced work environments. Specialized in customer service, and making every customer feel right at home. I excel under pressure, and communicate well despite stressful circumstances in order to make everyone's experience positive.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Grill + Bar
Ozark
09.2024 - 04.2026
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly to enhance dining experiences.
- Took orders accurately and communicated them to the kitchen staff.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Assisted with training new servers on menu items and service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
Shift Leader
Little Caesars Pizza
Ozark
06.2020 - 08.2023
- Supervised team members during busy shifts to ensure efficient service.
- Trained new staff on food preparation and safety procedures.
- Managed inventory levels and restocked supplies as needed.
- Monitored food quality and presentation before serving customers.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Implemented customer service protocols to enhance guest experience.
Education
Ariton High School
Ariton, ALSkills
- Point of sale
- POS operation
- Customer service
- Upselling techniques
- Guest engagement
- Hostess support
- Inventory management
- Food safety
- Quality assurance
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Conflict resolution
- Food safety
Timeline
Server
Applebee's Grill + Bar
09.2024 - 04.2026
Shift Leader
Little Caesars Pizza
06.2020 - 08.2023
Ariton High School