Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Osco Pharmacy
Normal, Illinois
08.2025 - Current
Processed prescriptions accurately and efficiently for diverse customer needs.
Assisted pharmacists in preparing medications and managing inventory levels.
Maintained a clean and organized work environment for optimal workflow.
Operated pharmacy software for prescription management and patient records.
Handled customer inquiries and resolved issues with professionalism and empathy.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Sales Associate/Assistant Manager
Abe's Inc
Lincoln, IL
08.2008 - 07.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collected and entered various forms of data pertaining to inventory levels, customer count, and numbers of different promotions.
Collaborated with team members to ensure optimal store operations.
Handled customer complaints and resolved issues promptly.
Greeted customers and provided exceptional customer service.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Answered incoming telephone calls to provide store, products and services information.
Completed inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built and maintained relationships with peers and upper management to drive team success.
Assisted customers with product selection and provided expert knowledge.
Processed customer transactions accurately and efficiently at the register.
Maintained organized sales floor and ensured product displays were appealing.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Restocked merchandise regularly to maintain inventory levels on the sales floor.
Maintained cleanliness of store environment including floors, windows, displays.
Retail Associate
Cracker Barrel
Morton, IL
08.2008 - 05.2011
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Maintained clean sales floor and straightened and faced merchandise.
Busgirl/ dish/ wait tables
Blue Dog Inn
Lincoln, IL
08.2004 - 08.2008
Assisted servers by clearing tables and resetting for new guests.
Collaborated with kitchen staff to expedite food delivery to tables.
Communicated effectively with team members to support service needs.
Monitored dining area for customer needs and addressed promptly.