Sara Staples
Ozark,MO
Summary
Versatile and results-driven professional with experience at American Band Accessories, adept in customer service and pattern making. Proficient in sewing. Experienced in design. Excelled in enhancing team productivity and customer satisfaction through effective leadership and quality assurance measures. Skilled in fostering a positive work environment and streamlining processes, contributing to significant project successes.
Overview
11
11
years of professional experience
Work History
Associate Team Lead
American Band Accessories
Nixa, Mo
07.2015 - Current
- Supported cross-functional teams in achieving project milestones, ensuring timely delivery of products and services.
- Implemented quality assurance measures to maintain high standards of product, reducing client complaints and increasing customer satisfaction.
- Managed workload distribution effectively, balancing tasks among team members according to their strengths and areas of expertise
- Enhanced team productivity by implementing efficient workflow processes and providing guidance on task prioritization by ensuring tasks were organized by due date, and importance.
- Assisted management with recruitment initiatives, contributing to the successful hiring of high-quality candidates for key positions.
Front Desk Receptionist
Comet Cleaners Franchise Group LLC
Ozark, MO
07.2014 - 07.2015
- Greeted guests at front desk with warm welcome and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sorted and checked in all products for proper procedures.
- Sorted and checked all customers to their items in the computer system as appropriate.
Sales Associate
Dollar Tree
Bolivar, MO
10.2013 - 07.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Homeschooled.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Use of industrial sewing machines
- Cutting materials with use of saw
- Sewing
- Pattern Making
Timeline
Associate Team Lead
American Band Accessories
07.2015 - Current
Front Desk Receptionist
Comet Cleaners Franchise Group LLC
07.2014 - 07.2015
Sales Associate
Dollar Tree
10.2013 - 07.2014
Homeschooled.