Sara Stiffler
Medical Receptionist
Vero Beach,FL
Summary
Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
MD Now
Vero Beach, FL
05.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
Administrative Coordinator
Aqua Home Care
Vero Beach, FL
08.2020 - 05.2022
- Prepared detailed documents and reports in adherence administrative processes.
- Responded to questions and managed communications with clients.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to clients or internal personnel.
Credentialing Specialist
Nationwide Medical Licensing
Melbourne, FL
09.2019 - 05.2020
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Medical Records Technician
Vero Beach/Fort Pierce Family Urgent Care
Fort Pierce, FL
06.2018 - 09.2019
- Kept accurate log of requests for medical information and records.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified new methods to optimize medical records management.
- Communicated effectively with staff, patients, law-firms and insurance companies by email and telephone.
Membership Associate
Sam's Club
Vero Beach, FL
11.2016 - 01.2018
- Maintained thorough knowledge of all competitor products and services.
- Processed and audited transactions, purchases and payments.
- Provided in-depth information to customers regarding Sam's Club benefits and policies.
- Actively engaged clients upon entrance with pleasant greeting.
- Maintained membership database, ensuring that all information was current and accurate.
Education
General Degree
Indian River State College
Ft. Pierce, FL06.2026
High School Diploma -
Vero Beach High School
Vero Beach, FL06.2016
Skills
- Information Assurance
- Patient Data Processing
- Data Entry
- Front Desk Operations
- Microsoft Office/Google
- Information Security
- Report Preparation and Analysis
- Customer Support
- Schedule Management
- Critical Thinking
Certification
HIPAA Certified
Timeline
Medical Receptionist
MD Now
05.2022 - Current
Administrative Coordinator
Aqua Home Care
08.2020 - 05.2022
Credentialing Specialist
Nationwide Medical Licensing
09.2019 - 05.2020
Medical Records Technician
Vero Beach/Fort Pierce Family Urgent Care
06.2018 - 09.2019
Membership Associate
Sam's Club
11.2016 - 01.2018
General Degree
Indian River State College
High School Diploma -
Vero Beach High School
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