SARA ST. PIERRE
Rancho Santa Margarita,CA
Summary
I have been in the customer service industry for almost 30 years in different capacities. Escrow has been my career for the last 22 years. I am an analytical Escrow Officer adept at acting as an impartial third party during loan/real estate transactions. Well versed in Escrow standards. A dependable Escrow officer, equipped for fast-paced work and changing daily needs. I serve customers effectively with an attention to detail and hardworking approach. Constantly working to improve the process in the most effective way possible for all involved. I pride myself on keeping our clients happy and looking forward to every transaction I handle.
Overview
15
15
years of professional experience
Work History
Senior National Escrow Officer
Apex Closing Services and Apex Platinum Escrow
10.2022 - 08.2024
- Handled Refinance transactions in AL, AR,AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MN, ME, MD, MI, MS, NV, NH, NJ, NM, NC, ND, OK, OH, OR, PA, SC, TN,VT, VA, WA, WI
- Handled Purchases in CA
- All transactions from start to finish, open orders, abstract title commitments/prelims, clear curatives, communicate directly with underwriting for more complex issues, order demands, order insurance, work up docs, clear to close, schedule signings, satisfied funding conditions
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Handled all mortgage payoff wires
- All while maintaining a high level of customer service for my clients and theirs
Senior National Escrow Officer, AVP
Ticor Title Company of California
01.2018 - 09.2022
- Handled transactions in CA, AZ, AL, CO, FL, IL, KY, MI, MS, NV, NH, OR, RI, SD, TN, WA, WY, WS
- Constant communication with clients including buyers, sellers, real estate agents, insurance agents, homeowners associations, lenders and loan brokers
- Prepared legal documents to facilitate residential closings
- Abstracted title search reports to clear title and/or order needs to do so
- Checked real estate agreements for proper execution, preparation and balancing
- Scheduled closings and communicated with buyers, sellers and refinancers about requirements
- Balanced closing disclosures and settlement statements to finalize transactions
- Reviewed and packaged signed loan documents in preparation for final lender review
- Worked closely with the title department to ensure a smooth closing
- Balanced and fully disbursed files
- Constantly monitored client accounts to ensure satisfaction.
Senior Escrow Officer
Investors Title Company - acquired by WFG National Title Company
04.2013 - 01.2018
- Created Escrow Department's centralized processing team
- Managed all members, provided continual training to master an efficient processing flow
- Constant communication with all parties involved in the transaction
- Checked real estate agreements for proper execution, preparation and balancing
- Scheduled closings and communicated with buyers, sellers and borrowers about requirements
- Followed escrow standards, real estate regulations and title clearance requirements to complete quality work
- Prepared legal documents to facilitate residential closings
- Balanced closing disclosures and settlement statements to finalize transactions
- Reviewed and packaged signed loan documents prior to final lender review
- Balanced and disbursed files
- Wired proceeds, mortgage payoffs, lien payoffs, etc
- Constantly monitored client accounts to ensure a smooth closing.
Junior Escrow Officer
Ticor Title Company of California
09.2009 - 04.2013
- Worked in partnership with Senior Escrow Officer on a high volume, high liability desk
- Communicated with elite/high income clientele and their respective representatives
- Intake on new orders from lender and broker clients
- Opened new transactions with the title department
- Abstracted title reports for clear to close purposes
- Balanced closing disclosures and settlement statements to finalize transactions
- Reviewed and prepared signed loan documents in preparation to send to lender for final funding review
- Balanced loans with lenders and fully disbursed files
- Including sending wires to payoff mortgages, liens and proceeds to clients
- Constant multi tasking.
Education
General Education - Minor Dance -
Lake Tahoe Community College
South lake Tahoe, CA08.1998
General Education - Minor Dance - undefined
Orange Coast College
Costa Mesa, CA09.1995
Skills
- Multi tasking expert
- Excellent customer service skills
- In-depth Industry knowledge
- Excellent verbal and written communication
- Excellent organizational skills
- Prompt follow through with set expectations
Hobbies and Interests
Incorporating exercise into my lifestyle is important to my health and well-being. I especially enjoy working out in the gym 4-5 days per week with an amazing training team. I also enjoy the comradery and challenge of events that test my limits and have participated in many Spartan obstacle races around the U.S.
Timeline
Senior National Escrow Officer
Apex Closing Services and Apex Platinum Escrow
10.2022 - 08.2024
Senior National Escrow Officer, AVP
Ticor Title Company of California
01.2018 - 09.2022
Senior Escrow Officer
Investors Title Company - acquired by WFG National Title Company
04.2013 - 01.2018
Junior Escrow Officer
Ticor Title Company of California
09.2009 - 04.2013
General Education - Minor Dance -
Lake Tahoe Community College
General Education - Minor Dance - undefined
Orange Coast College
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