Sara Sustin
Louisville,KY
Summary
Dynamic and dedicated professional with extensive experience as a lead server. Proven track record in team leadership and organization, fostering a positive atmosphere while enhancing customer satisfaction. Skilled in multitasking and attention to detail, ensuring efficient service and strong relationships with patrons. Trustworthy and responsible in all operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Server
Harmony Senior Services
Louisville, KY
08.2023 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Server
Traditions Management, LLC
Louisville, KY
06.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular residents.
Shift Lead
Taco Bell
Louisville, KY
08.2020 - 04.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Education Minor in Sales And Marketing
Jefferson Community And Technical College
Louisville, KYSkills
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Responsible and trustworthy
Certification
- ServSafe Food Managers
- Public Health and Wellness Certification
Additional Information
- Microsoft Office (Powerpoint, Word, Excel, Teams, etc)
Timeline
Lead Server
Harmony Senior Services
08.2023 - Current
Server
Traditions Management, LLC
06.2022 - 05.2023
Shift Lead
Taco Bell
08.2020 - 04.2022
Education Minor in Sales And Marketing
Jefferson Community And Technical College