Sara Tahlawi
San Diego,US
Summary
Highly motivated and academically accomplished General Business major at San Diego State University, graduating with a 4.3 GPA from high school. Bilingual in German and English, with experience in customer service and a passion for problem-solving and teamwork. Seeking a role that leverages my skills and dedication to contribute to a dynamic organization. Excellent time-management skills and attention to detail demonstrated through academic success. Proven communication skills and a strong work ethic will support your company in achieving its milestones.
Overview
3
3
years of professional experience
Work History
Shift lead
Bobboi Gelato
La Jolla, CA
04.2025 - Current
- Supervised daily store operations, including opening and closing shifts, ensuring smooth and efficient functioning.
- Managed cash handling by balancing tills, reconciling registers, and preparing accurate nightly deposits.
- Directed and delegated tasks to team members, organizing closing duties to maintain high store standards.
- Trained staff in customer service and operational tasks, fostering a collaborative and efficient work environment.
- Delivered exceptional guest service by providing samples, answering questions, and promptly resolving issues.
- Maintained a clean and welcoming shop by performing detailed cleaning, mopping exterior areas, and restocking supplies.
- Applied food handler certification to uphold safety and sanitation protocols.
- Demonstrated adaptability by independently managing the shop when needed and resolving problems effectively.
Customer Service Representative
Best Buy
San Diego, California
10.2022 - 02.2023
- Delivered exemplary customer service, consistently receiving positive feedback and maintaining high customer satisfaction ratings.
- Utilized extensive product knowledge to assist customers in making informed purchasing decisions, driving sales and customer loyalty.
- Efficiently managed and resolved customer complaints, fostering a positive shopping experience and repeat business.
- Demonstrated excellent verbal and written communication skills.
- Handled cash and credit transactions with accuracy, ensuring financial integrity. Exhibited strong time management skills by balancing multiple tasks and consistently meeting service delivery deadlines.
Education
Bachelor of Science - General Business
San Diego State University
05.2027
High School Diploma - undefined
Scripps Ranch Highschool
06.2023
Skills
- Customer Service
- Bilingual
- Cash Handling
- Problem-Solving
- Time Management
- Teamwork
- Communication
- Product Knowledge
- Creative Thinking
- Attention to detail
- Adaptability
LANGUAGES
English (Native)
German (Native)
Russian
APPRENTICE EXPERIENCE
Pharmacy Apprentice in Germany — Assisted licensed pharmacists with filling prescriptions, ensuring accuracy in medication dispensing and dosage. Supported inventory management by performing stock checks and ordering supplies to maintain optimal levels. Provided customer service by offering patients guidance on over-the-counter medications and answering their questions. Observed and adhered to pharmaceutical regulations, ensuring compliance with safety and legal standards.
Timeline
Shift lead
Bobboi Gelato
04.2025 - Current
Customer Service Representative
Best Buy
10.2022 - 02.2023
Bachelor of Science - General Business
San Diego State University
High School Diploma - undefined
Scripps Ranch Highschool