Sara Thies
Earling,IA
Summary
Seasoned Center Store Manager with comprehensive background in retail management. Possess strong skills in inventory control, merchandising, and team leadership. Demonstrated effectiveness in fostering positive customer experiences while managing daily store operations. Achievements include improved sales performance and enhanced employee productivity in previous roles.
Resourceful Center Store Manager known for high productivity and efficient task completion. Specialize in inventory management, operational improvement, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences. Committed to fostering an environment conducive to continuous growth and team cohesion.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Center Store Manager
Casey's General Store
Harlan, IA
08.2025 - Current
- Managed daily operations of the center store to ensure efficient workflow.
- Trained and supervised team members on customer service best practices.
- Maintained inventory levels and conducted regular stock checks for accuracy.
- Work both front end and kitchen
- Work every shift
- Implemented promotional displays to enhance product visibility and sales.
- Ensured compliance with safety standards and store policies at all times.
- Ensured compliance with all applicable laws, regulations, safety standards.
- Resolved customer complaints promptly and professionally.
- Created a team environment by providing leadership, motivation, direction and support to associates.
- Directed staff in daily operations such as stocking shelves, rotating merchandise, building displays, setting up promotional materials and ensuring proper signage.
- Ensured compliance with all company policies, procedures and safety regulations.
- Provided excellent customer service by responding promptly to inquiries about products or services.
- Managed inventory levels, product rotation, and shelf placement to ensure maximum product visibility.
- Ensured all employees complied with company policies and procedures related to safety standards.
- Conducted regular audits of store operations to identify areas for improvement.
- Resolved customer complaints regarding products or services in an effective manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Audited cash in safe to ensure accuracy
- Maintained accurate records of all purchases including invoices, receipts and payments.
Associate
Walmart
Denison, Iowa
11.2020 - 08.2022
- Assisted customers with product inquiries and provided excellent service.
- Maintained inventory levels and organized merchandise displays effectively.
- Processed transactions accurately using point-of-sale systems.
- Stocked produce and meat department
Cashier/cook
Smitty's fuel on food
Defiance, Iowa
05.2017 - 11.2020
- Processed customer transactions quickly and accurately at busy fuel and food station.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions using point-of-sale system efficiently.
- Trained new cashiers on procedures and customer service best practices effectively.
- Resolved customer complaints promptly to maintain satisfaction at service counter.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Cooked and prepared ordered food.
- Made food for warm box
Education
Associate of Arts - Associates in Business Administration And Management
Iowa Western Community College
Council Bluffs, IA 08.2009 - 05.2012
Skills
- Inventory management
- Visual merchandising
- Employee training
- Compliance auditing
- Problem solving
- Effective communication
- Conflict resolution
- Leadership development
- Shelf stocking
- Store layout
- Visionary leadership
- Performance management
- Sales oversight
- Payroll administration and timekeeping
- Cost analysis and savings
- Goal setting
- Team leadership
- Business management
- Supervision and training
- Self motivation
- Cross-functional team management
- Assignment delegation
- Vendor management
- Desktops, laptops, and mobile devices
- Inventory tracking and management
- Verbal and written communication
- Time management abilities
- Staff training/development
- Sound judgment
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Customer service management
- Problem-solving
References
References available upon request.
Timeline
Center Store Manager
Casey's General Store
08.2025 - Current
Associate
Walmart
11.2020 - 08.2022
Cashier/cook
Smitty's fuel on food
05.2017 - 11.2020
Associate of Arts - Associates in Business Administration And Management
Iowa Western Community College
08.2009 - 05.2012