Sara Thomas
Auburn,WA
Summary
Customer-focused professional experienced in customer relations, cash handling, and administrative support. Delivered exceptional customer experiences through active listening, clear communication, and a positive, inclusive approach. Maintained organized and visually appealing spaces while prioritizing responsibilities and collaborating with teams to meet evolving customer needs.
Overview
2
2
Languages
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Travel Advisor
Independent Contractor - Self Employed
Auburn, WA
04.2025 - Current
- Advised clients on custom travel options as independent contractor
- Researched flights, hotels, cruises, and car rentals for itineraries
- Booked reservations through travel supplier systems and booking platforms
- Facilitated communication with vendors regarding scheduling and confirmations for schedules, changes, and confirmations
Clerical Assistant
Auburn School District
Auburn, WA
06.2021 - 04.2025
- Supported Auburn School District front office with phones, visitors, and daily clerical tasks.
- Entered student attendance data into district records and information systems.
- Filed confidential student and staff documents in organized district folders.
- Reconciled cash drawer and prepared end-of-shift payment records.
- Issued receipts, refunds, and folios for front desk transactions.
- Assisted guests with payment questions and receipt requests at reception.
- Balanced card, cash, and voucher transactions against daily reports.
- Maintained orderly cash handling procedures and secure payment documentation.
Education
Bachelor of Science - General Studies
University of Central Oklahoma
Edmond, OK 08.1996 - 05.2001
Edmond Memorial Highschool
Edmond, OKSkills
- Customer support
- Client relations
- Payment processing
- Front office support
- Document management
- Data management
- Time management
- Attention to detail
- Problem solving
- Excellent customer service
- Exceptional communication
- Verbal communication
- Strong interpersonal skills
- Team player attitude
- Cultural awareness
- Cultural sensitivity
- Multilingual proficiency
- Budgeting and financial skills
- Retail sales
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Travel Advisor
Independent Contractor - Self Employed
04.2025 - Current
Clerical Assistant
Auburn School District
06.2021 - 04.2025
Bachelor of Science - General Studies
University of Central Oklahoma
08.1996 - 05.2001
Edmond Memorial Highschool