Sara Torres
Canoga Park ,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Free People
11.2021 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assistant Manager
Johnny Was
09.2017 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Representative
Avps
09.2013 - 10.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Esthetician - Esthetics
Salon Success
Upland, CA06.2018
Skills
- Training and Development
- Retail Operations Management
- Hiring and Training
- Team Leader Skills
Timeline
Assistant Manager
Free People
11.2021 - 07.2023
Assistant Manager
Johnny Was
09.2017 - 01.2020
Sales Representative
Avps
09.2013 - 10.2015
Esthetician - Esthetics
Salon Success
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