Sara Valentine
Hagerstown,MD
Summary
I am a hardworking individual with proven relationship building and time management skills in a fast-paced environment. I am successful with multitasking with accuracy, with having impeccable service skills. I strive to meet guests needs, while promoting long-term loyalty.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Server/Bartender
Texas Roadhouse
Hagerstown, MD
09.2011 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables, dining areas, and service stations.
- Assisted in training new servers on restaurant procedures and standards.
- Handled cash transactions and processed payments swiftly.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Arts - General Studies
Hagerstown Community College
Hagerstown, MD 09.2018 - 05.2020
Some College (No Degree) - Digital Communications And Media
Morgan State University
Baltimore, MDSkills
- Order processing
- Cash handling
- Customer relationship management
- Food safety compliance
- Time management
- Conflict resolution
- Communication skills
- Attention to detail
- Problem solving
Affiliations
- I am a part time stay at home mom who loves the time spent with my family as well as gardening and attending to my many plants I have in my home.
References
References available upon request.
Timeline
Associate of Arts - General Studies
Hagerstown Community College
09.2018 - 05.2020
Server/Bartender
Texas Roadhouse
09.2011 - Current
Some College (No Degree) - Digital Communications And Media
Morgan State University