Sara Vause
Wallingford
Summary
Motivational leader and organizational problem solver with advanced supervisory, team building ad customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Rental Coordinator
Sunbelt Rentals
North Haven, CT
05.2023 - Current
- Coordinated rental agreements and ensured timely equipment availability for customer needs.
- Assisted customers with equipment selection, providing expert guidance on operational requirements.
- Developed effective communication between third party haulers as needed to streamline rental processes.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
- Coordinated with customers pick-up of rental equipment, ensuring smooth operations.
- Called on overdue contracts.
Assistant Manager
Smedley Aerial Lifts LLC
Branford, CT
05.2015 - 04.2023
- Scheduled daily trucking for drivers
- Set up new accounts for new customers
- Serviced existing customers
- Worked with office staff daily to complete scope of work
- Weekly payroll for Union and non-union employees
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Monthly bank reconciliations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Accounts payable and accounts receivable
- Supervised a team of 9 staff members
- Assisted with answering the phones
- Worked with mechanics on ordering parts
General Manager
Tilted Kilt Pub & Eatery
Milford/Wethersfield
10.2011 - 11.2014
- Trained employees on duties, polices and procedures.
- Recruited, interviewed and hired qualified staff to open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning assignments and direction.
- Created a fun and welcoming environment for employees and guests.
Education
High School Diploma -
Daniel Hand High School
Madison, CT06-2000
Skills
- Dedicated
- Caring
- Team Building
- Hard Working
- Natural Leader
- Adaptable
- Willing to try new things
- Great communication skills
- Punctual
Timeline
Rental Coordinator
Sunbelt Rentals
05.2023 - Current
Assistant Manager
Smedley Aerial Lifts LLC
05.2015 - 04.2023
General Manager
Tilted Kilt Pub & Eatery
10.2011 - 11.2014
High School Diploma -
Daniel Hand High School
CPR certified
Trained with a group of individuals, hands on training to get the best practice