Sara Wasil

Licensed Optician

National Vision Inc

Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
Resolved customer complaints professionally and effectively to maintain positive client relationships.
Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
Collaborated with the optometrist to create a seamless experience for patients during eye exams and prescription updates.
Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.
Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Maintained safe, clean and organized environment to increase patient comfort.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Educated clients about how to adapt to, wear, and care for eyeglasses.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Aided in selection of eyeglass frames based on customer preferences.

Summary

Overview

Work History

Licensed Optician

Education

Skills

Certification

Timeline

Licensed Optician

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