Sara Wicker
Bridgeport,CT
Summary
Polite and positive front desk ambassador. Proven track record in enhancing customer experience and sales growth at Massage Envy, adept in time management and problem-solving. Excelled in payment oversight and customer service management, contributing to significant membership increases. Collaborated effectively to foster positive environments, demonstrating a strong blend of hard and soft skills. Easily adaptable to high-pressure, dynamic situations.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Massage Envy
06.2023 - 08.2024
- Greeted guests and engaged in pleasant conversations while managing check-in processes.
- Collected deposits, fees, and payments.
- Enhanced staff productivity through effective scheduling and task delegation.
- Drove membership growth through proactive sales efforts.
Childcare Teacher
Little Learner Academy
04.2021 - 06.2022
- Designed and maintained visually appealing and functional classroom environments.
- Promoted positive classroom environments.
- Collaborated with colleagues to develop projects.
- Maintained tidy environments to comply with cleanliness and sanitation standards.
Education
Fashion Marketing & Merchandising
Sacred Heart University
Fairfield, CT05.2026
Skills
- Time Management
- Problem-solving skills
- Marketing
- Scheduling
- Payment oversight
- Cash Handling
- Customer Service Management
- Sales experience
Timeline
Front Desk Associate
Massage Envy
06.2023 - 08.2024
Childcare Teacher
Little Learner Academy
04.2021 - 06.2022
Fashion Marketing & Merchandising
Sacred Heart University