Sara Woods
Mission Viejo,CA
Summary
Motivated and reliable individual with engaging personality and flexible approach looking for an entry-level flight attendant position with Alaska Airlines to harness six years of customer service and hospitality experience.
Overview
12
12
years of professional experience
Work History
Restaurant Server
The Cheesecake Factory
11.2020 - Current
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Elevated guest experience by anticipating their needs proactively throughout their visit.
Food Server/Cashier
Sourdough & Co.
09.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Prepared and served food efficiently to guests during peak business hours.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Accountable for cleaning, restocking, and closing of establishment.
Hostess
Outback Steakhouse
09.2018 - 05.2019
- Created welcoming atmosphere for new customers.
- Delegated and executed appropriate seating arrangements to accommodate guests and reduce wait times.
- Adapted to unforeseen changes in seating and catered to customers' individual needs.
- Responsible for closing establishment and prepping restaurant for upcoming shifts.
Child Care Provider
Calvary Chapel Mission Viejo
09.2012 - 09.2018
- Provide safe, reliable care for children (infant to 12 years) at special church events.
- Efficiently adapt communication style and planned lessons and crafts to meet developmental needs of children and established positive interactions.
- Partnered with teachers, peers, and parents to ensure consistency and clear boundaries with children.
Education
High school diploma -
Saddleback Christian Academy
Mission Viejo, CA05.2019
Skills
- Customer Service
- Team Player
- Teachable
- Engaged Listener
- Positive Attitude
- Effective Communication Skills
- Integrity and Trustworthiness
- Organization
- Multitasking
Timeline
Restaurant Server
The Cheesecake Factory
11.2020 - Current
Food Server/Cashier
Sourdough & Co.
09.2019 - 03.2020
Hostess
Outback Steakhouse
09.2018 - 05.2019
Child Care Provider
Calvary Chapel Mission Viejo
09.2012 - 09.2018
High school diploma -
Saddleback Christian Academy