Summary
Overview
Work History
Education
Skills
Timeline
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Sara Woods

Pine Bluff,AR

Summary

Proven efficiency in data entry and customer service, demonstrated at PetSmart with advanced software tools to enhance productivity and accuracy. Expert in data entry procedures and software, with a knack for resolving customer complaints, boosting loyalty. Balances meticulous attention to detail with empathetic client interactions, ensuring high-quality outcomes and increased repeat business.

Overview

5
5
years of professional experience

Work History

Data Entry

PetSmart
09.2021 - 07.2024
  • Boosted productivity by leveraging advanced software tools for efficient data entry and analysis.
  • Streamlined registration process by implementing efficient data entry and filing systems.
  • Improved accuracy in patient data entry, minimizing scheduling errors and patient inconvenience.
  • Facilitated accurate data entry by meticulously inputting client information into electronic databases.
  • Located and corrected data entry errors and reported to management.
  • Used data entry skills to accurately document and input statements.
  • Managed office tasks efficiently, ensuring timely completion of paperwork and data entry.
  • Followed data entry protocols, rules and regulations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Care Giver

Palco
08.2020 - 08.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Delivery Driver

Pizza Hut
12.2020 - 08.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Improved store organization by efficiently stocking shelves and maintaining clean storage shelves
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Deli Clerk/Bakery Clerk

Edward's Food Giant
10.2019 - 08.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.

Education

No Degree - General Studies

South East Arkansas College
Pine Bluff, AR

Skills

  • Data entry experience
  • Data Entry Software Familiarity
  • Data Entry Procedures Knowledge
  • Efficient Data Entry Methods
  • Microsoft Program
  • Fast Typing Speed
  • Customer Service

Timeline

Data Entry

PetSmart
09.2021 - 07.2024

Delivery Driver

Pizza Hut
12.2020 - 08.2021

Care Giver

Palco
08.2020 - 08.2022

Deli Clerk/Bakery Clerk

Edward's Food Giant
10.2019 - 08.2020

No Degree - General Studies

South East Arkansas College

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Sara Woods